Integrate Textline with Freshworks CRM

Appy Pie Connect allows you to automate multiple workflows between Textline and Freshworks CRM

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About Textline

Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.

About Freshworks CRM

Freshworks CRM is an AI-powered software platform that uses a 360-degree view of your customers to score leads.

Want to explore Textline + Freshworks CRM quick connects for faster integration? Here’s our list of the best Textline + Freshworks CRM quick connects.

Explore quick connects
Connect Textline + Freshworks CRM in easier way

It's easy to connect Textline + Freshworks CRM without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact Message

    Triggers when a new contact message is created.

  • New Appointment

    trigger when new appointment created.

  • New Completed Task

    Trigger when any task gets completed.

  • New Contact

    Trigger when new contact is created.

  • New Deal

    Trigger when new deal created.

  • New Task

    Trigger when new task created.

  • Actions
  • Create or update Contact

    Creates a contact.

  • Send Announcement

    Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.

  • Send Message

    Sends a new Message.

  • Send Survey

    Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search

  • Update Agent Status

    Updates a agent availability in textline.

  • Add Appointment

    Add an appointment.

  • Create Account

    Create an account.

  • Create Contact

    Creates a contact.

  • Create Deal

    Creates a deal.

  • Create Note

    Creates a note.

  • Create Task

    Creates a task.

  • Update Contact

    Updates an existing contact.

How Textline & Freshworks CRM Integrations Work

  1. Step 1: Choose Textline as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshworks CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Textline to Freshworks CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Textline and Freshworks CRM

Textline

Textline is a simple text messaging service that helps enterprises connect with their customers. It helps businesses build better relationships with their customers by sending them an SMS, email or voice call after they receive an NPS score. Textline gets the customer feedback and creates different strategies for each customer.

Freshworks CRM

Freshworks CRM is a customer relationship management application that helps you organize all your contacts, manage your sales pipeline, automate your marketing, deliver great support and more. It offers you a competitive edge to make informed decisions and drive growth by providing automation, integration, sales analytics, sales intelligence, social CRM capabilities which are built into one platform. Freshworks CRM not only helps you build better relationships with your customers but also helps you to achieve business goals.

Integration of Textline and Freshworks CRM

Textline can help users to enhance customer loyalty. It helps users to increase revenue, lower churn rate and improve customer satisfaction rate. It helps users to improve customer retention rate. Textline is integrated with Freshworks CRM. Users can use Textline as an outbound channel to connect with their existing customers and increase the conversion rate of prospects into paying customers.

Benefits of Integration of Textline and Freshworks CRM

Freshworks CRM is integrated with Textline. The integration is beneficial for both Textline and Freshworks CRM. Here are some of the benefits of integration of Textline and Freshworks CRM:

  • Improved Customer Retention Rate
  • Lowered Churn Rate
  • Improved Revenue
  • Better Customer Satisfaction Rate

Integration of Textline and Freshworks CRM helps users to enhance customer loyalty. It helps users to increase revenue, lower churn rate and improve customer satisfaction rate. Integration of Textline and Freshworks CRM helps users to improve customer retention rate. Integration of Textline and Freshworks CRM is beneficial for both Textline and Freshworks CRM.

The process to integrate Textline and Freshworks CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm