Integrate Textline with Facebook Page

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About Textline

Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.

About Facebook Page

Facebook Pages allow businesses to develop their brand, grow their audience and start conversations with customers and people interested in learning more.

Want to explore Textline + Facebook Page quick connects for faster integration? Here’s our list of the best Textline + Facebook Page quick connects.

Explore quick connects

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Connect Textline + Facebook Page in easier way

It's easy to connect Textline + Facebook Page without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact Message

    Triggers when a new contact message is created.

  • New Post to Your Timeline

    Triggers whenever you or anyone posts to your Page's Timeline.

  • Actions
  • Create or update Contact

    Creates a contact.

  • Send Announcement

    Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.

  • Send Message

    Sends a new Message.

  • Send Survey

    Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search

  • Update Agent Status

    Updates a agent availability in textline.

  • Create Page Photo

    Uploads a photo to Facebook Page and also posts it to the stream.

  • Create Page Post

    Generates a new page "stream" post on a page.

How Textline & Facebook Page Integrations Work

  1. Step 1: Choose Textline as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Facebook Page as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Textline to Facebook Page.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Textline and Facebook Page


Textline is a telephone helpline that provides information and counselling to students for various problems. Textline was launched in May 2007 by National University of Singapore Students’ Union (NUSSU. NUSSU stated that, “Textline aims to provide a quick and easy way for students to seek help and advice from the service provider”. It can be accessed via SMS or phone calls. However, it only accepts text messages during working hours.

Facebook Page

Facebook Page is a business page created by Textline. It has over 20,000 likes and several posts. There are 4 posts related to mental health and wellbeing, including one on depression and another on suicide prevention. Textline also posts announcements and news about the services they provide.

Integration of Textline and Facebook Page

Textline is an online service provided by NUSSU to students for them to seek help. It is a simple service with 0800 numbers, which students can call or SMS during working hours. Students can also access the website or download the app. For the integration of Textline and Facebook Page, Textline should add a status update on their Facebook Page while updating their official website. As we all know, Facebook is a social networking site where people post updates and photos regarding their daily lives or just for fun. Moreover, Facebook is a perfect platform for businesses to expand their operation and expand their market through the use of Facebook Page and Facebook Ads. In this case, Textline can make use of Facebook Page to promote their services to students who have not been aware of the existence of the helpline. Besides, there will be more accessibility to reach out to more students. In addition, students will get to know more about the services provided by Textline through the updates posted on Facebook Page. On the other hand, Facebook Page is a place for people to connect to each other and share different kinds of content. This might be a good platform to link to other social media platforms or even a hotline service like Textline. The integration of both services will allow more people to be exposed to the helpline and even become a fplower on Facebook Page. Moreover, this will lead them to visit the website of Textline to learn more about the services provided by Textline. In addition, Facebook Page has a lot of features such as ‘like’, ‘comment’ and ‘share’ which will enable users to interact with each other while exchanging opinions. Furthermore, if users feel that they need any help from Textline, they can go directly to the website or download the app via Facebook Page. Therefore, Textline should consider integrating its services into Facebook Page so that more people will be exposed to it. This would be beneficial for both parties since more people would know about the existence of Textline through Facebook Page and more people would use their services via Facebook Page. Furthermore, there is currently no direct link between Textline and Facebook Page which will make it harder for people to find out about Textline through Facebook Page or vice versa. This would cause less exposure and possible lost of opportunities for both parties. By integrating their services into one platform, more people would learn about and use their services and gain more profit in return.

Benefits of Integration of Textline and Facebook Page

The integration of both services will bring benefits to both parties. For example, when users comment or share posts from Textline on Facebook Page, it will increase awareness about Textline among users who do not know much about it. Hence, when users need help from Textline, they will visit its official website or download its app directly from Facebook Page instead of using other methods such as calling or SMSing directly to Textline during working hours. This would save time and effort for users since they can directly take actions in order to get help via Facebook Page instead of going through other methods such as calling or SMSing which could save them time and effort when in urgent situations. In addition, this would enable users to reach out easily to Textline without having to switch between different platforms for getting help. This integration of both services would also give benefits for NUSSU since they would get more exposure from people who are not aware of their services through Facebook Page. It would also reduce unnecessary cost of advertising since they can make use of the power of social media channels by posting updates on Facebook Page instead of using traditional methods such as print media or radio advertisements. Moreover, this integration of services would also benefit for users since it provides convenience for them when they want to get help from Textline in urgent situations. It would also reduce possible inconveniences caused by calling or SMSing directly during working hours since they would have more options available on how they want to get help from Textline via Facebook Page or website or download its app directly on social media platforms such as Facebook or Instagram instead of being restricted by Textline’s working hours which are 9am-5pm on weekdays.

The process to integrate Textline and Facebook Page may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 29,2023 02:06 pm