Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.
Facebook Messenger is the official app for sending free messages and video calls to anyone in the world with a Facebook account. Send a photo, make a group video call, or get your friends on board—all in an instant.
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Triggers when a new contact message is created.
Triggers when a new Message is sent to a page.
Triggers when a new Message is sent to a page.
Triggers when a new Message is sent to a page.
Triggers when a new Message is sent to a page.
Creates a contact.
Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.
Sends a new Message.
Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search
Updates a agent availability in textline.
Send message from facebook page.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
“Facebook Messenger is a messaging app and it allows users to “Chat with friends and family, send photos and links, and get notifications when you get messages”. It also allows users to see if their friends are online. If they are online, it will show a green dot next to their name.” (Source. https://www.techwalla.com/articles/what-is-facebook-messenger)
“Textline is a free, anonymous text messaging service for people in need of emotional support from someone that understands what they are going through.” (Source. http://www.textline.org/)
In the past, many people have been using Facebook as a way to contact their friends, as well as for connecting with others that could relate to their problems or struggles. However, recently Facebook has introduced Facebook Messenger that allows users to message other users through the platform. Many users may not be familiar with this new feature because they do not use it. Therefore, Facebook has included Textline into its Messenger app. This integration helps people who want to contact their family or friends through Facebook but also need emotional support. Now people can choose the method of communication that they feel comfortable with because both Facebook Messenger and Textline are accessible through one application.
The integration of these two services helps people who need emotional support because it gives them the option to talk to other anonymous people that understand their problems or struggles without having to go through the trouble of creating an account somewhere else. If they use the normal Messenger app, the person who they are trying to reach could ask them why they are contacting them on Messenger instead of using the pre-installed Facebook chat function. However, if they use Textline, they can still reach out to them without having to make an explanation about why they are using the app. Also, this integration allows people who use Textline to access their messages without having to change apps if they do not want to log into their accounts on Facebook Messenger. This integration gives people more options because now they can either send messages anonymously to someone through Textline or through Facebook Messenger. Although there are some disadvantages that come along with this integration, this integration benefits people who are in emotional distress because they do not have to explain themselves when reaching out for help.
Overall, I agree with Facebook’s decision to integrate Textline into its Messenger app because it gives people another option for contacting their family or friends in times of emotional distress or stress. It benefits them because they no longer have to explain themselves when reaching out for help.
The process to integrate Textline and Facebook Messenger may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
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