Integrate Textline with Deskpro

Appy Pie Connect allows you to automate multiple workflows between Textline and Deskpro

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About Textline

Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.

About Deskpro

Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.

Deskpro Integrations

Best Textline and Deskpro Integrations

  • Textline Integration Deskpro Integration

    Textline + Deskpro

    Add Message to Ticket in Deskpro when New Contact Message is created in Textline Read More...
    Close
    When this happens...
    Textline Integration New Contact Message
     
    Then do this...
    Deskpro Integration Add Message to Ticket
  • Textline Integration Deskpro Integration

    Textline + Deskpro

    Create Organization to Deskpro from New Contact Message in Textline Read More...
    Close
    When this happens...
    Textline Integration New Contact Message
     
    Then do this...
    Deskpro Integration Create Organization
  • Textline Integration Deskpro Integration

    Textline + Deskpro

    Create Person to Deskpro from New Contact Message in Textline Read More...
    Close
    When this happens...
    Textline Integration New Contact Message
     
    Then do this...
    Deskpro Integration Create Person
  • Textline Integration Deskpro Integration

    Textline + Deskpro

    Update Ticket in Deskpro when New Contact Message is created in Textline Read More...
    Close
    When this happens...
    Textline Integration New Contact Message
     
    Then do this...
    Deskpro Integration Update Ticket
  • Textline Integration Deskpro Integration

    Textline + Deskpro

    Create Ticket to Deskpro from New Contact Message in Textline Read More...
    Close
    When this happens...
    Textline Integration New Contact Message
     
    Then do this...
    Deskpro Integration Create Ticket
  • Textline Integration {{item.actionAppName}} Integration

    Textline + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Textline + Deskpro in easier way

It's easy to connect Textline + Deskpro without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact Message

    Triggers when a new contact message is created.

  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

    Actions
  • Create or update Contact

    Creates a contact.

  • Send Announcement

    Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.

  • Send Message

    Sends a new Message.

  • Send Survey

    Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search

  • Update Agent Status

    Updates a agent availability in textline.

  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Textline & Deskpro Integrations Work

  1. Step 1: Choose Textline as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Deskpro as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Textline to Deskpro.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Textline and Deskpro

Textline

Textline is an online messaging service. It allows individuals to chat with each other through the Internet.

Deskpro

Deskpro is a software used for communicating with other people through the Internet. It is a cplaborative top that accepts instant messages, emails, notes and file sharing.

Integration of Textline and Deskpro

Textline and Deskpro are integrated into one platform. This integration will enable users to communicate with each other through both of them. It will improve communication between individuals. As the integration of the two platforms is seamless, users will not experience any difficulties. If they want to chat with each other, they just have to log in to Deskpro and select “Communicate”. The users will be able to chat with each other through the integrated services of Textline and Deskpro without experiencing any problems or difficulties.

Benefits of Integration of Textline and Deskpro

Integration of Textline and Deskpro will enable individuals to communicate with each other easily. They can chat with one another through Textline as well as Deskpro. It increases the productivity of individuals as they can communicate with each other easily. Moreover, it eliminates delays that are normally caused by switching between platforms. Moreover, integration of the two platforms enables individuals to communicate with each other without facing any difficulties. It also reduces cost since there is no need to purchase different software programs to communicate with one another. However, integration of Textline and Deskpro has some disadvantages too. Some of them are mentioned below:

Integration of Textline and Deskpro will require time, energy and resources. It needs money to invest in the integration process. Not only this, integration needs resources such as human resources, material resources etc. Therefore, it is important that this process is done carefully so that it benefits both companies in the long run. Moreover, integration is time consuming. It will take time to integrate Textline and Deskpro together properly.

Moreover, integration will cause problems if it is not done properly. It has to be done according to the requirements of both companies and it should be done properly and carefully so that there is no difficulty faced by users while chatting. When there is a problem in integrating Textline and Deskpro together, it will create complications for users as well as for management personnel. That’s why proper planning should be done before starting integration process; otherwise it will become very costly for the company as well as for management personnel.

The process to integrate Textline and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.