Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.
Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.Deskpro Integrations
Textline + DeskproAdd Message to Ticket in Deskpro when New Contact Message is created in Textline Read More...
Textline + DeskproCreate Organization to Deskpro from New Contact Message in Textline Read More...
Textline + DeskproUpdate Ticket in Deskpro when New Contact Message is created in Textline Read More...
It's easy to connect Textline + Deskpro without coding knowledge. Start creating your own business flow.
Triggers when a new contact message is created.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Creates a contact.
Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.
Sends a new Message.
Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search
Updates a agent availability in textline.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Textline is an online messaging service. It allows individuals to chat with each other through the Internet.
Deskpro is a software used for communicating with other people through the Internet. It is a cplaborative top that accepts instant messages, emails, notes and file sharing.
Textline and Deskpro are integrated into one platform. This integration will enable users to communicate with each other through both of them. It will improve communication between individuals. As the integration of the two platforms is seamless, users will not experience any difficulties. If they want to chat with each other, they just have to log in to Deskpro and select “Communicate”. The users will be able to chat with each other through the integrated services of Textline and Deskpro without experiencing any problems or difficulties.
Integration of Textline and Deskpro will enable individuals to communicate with each other easily. They can chat with one another through Textline as well as Deskpro. It increases the productivity of individuals as they can communicate with each other easily. Moreover, it eliminates delays that are normally caused by switching between platforms. Moreover, integration of the two platforms enables individuals to communicate with each other without facing any difficulties. It also reduces cost since there is no need to purchase different software programs to communicate with one another. However, integration of Textline and Deskpro has some disadvantages too. Some of them are mentioned below:
Integration of Textline and Deskpro will require time, energy and resources. It needs money to invest in the integration process. Not only this, integration needs resources such as human resources, material resources etc. Therefore, it is important that this process is done carefully so that it benefits both companies in the long run. Moreover, integration is time consuming. It will take time to integrate Textline and Deskpro together properly.
Moreover, integration will cause problems if it is not done properly. It has to be done according to the requirements of both companies and it should be done properly and carefully so that there is no difficulty faced by users while chatting. When there is a problem in integrating Textline and Deskpro together, it will create complications for users as well as for management personnel. That’s why proper planning should be done before starting integration process; otherwise it will become very costly for the company as well as for management personnel.
The process to integrate Textline and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.