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Integrate Colligso TextIn with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Colligso TextIn and Freshdesk

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About Colligso TextIn

Colligso enables businesses to grow profitably by providing an easy to use and integrated platform to create and cultivate digital customer relationships. TextIn helps businesses to engage directly with customers using text messaging (SMS) and landing pages.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Colligso TextIn + Freshdesk

  • Colligso TextIn Integration Colligso TextIn Integration

    Freshdesk + Colligso TextIn

    Get Permission in textin when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Colligso TextIn Integration New Contact
     
    Then do this...
    Colligso TextIn Integration Get Permission
  • Colligso TextIn Integration Colligso TextIn Integration

    Freshdesk + Colligso TextIn

    Create Customer to textin from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Colligso TextIn Integration New Contact
     
    Then do this...
    Colligso TextIn Integration Create Customer
  • Colligso TextIn Integration Colligso TextIn Integration

    Freshdesk + Colligso TextIn

    Create Order to textin from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Colligso TextIn Integration New Contact
     
    Then do this...
    Colligso TextIn Integration Create Order
  • Colligso TextIn Integration Colligso TextIn Integration

    Freshdesk + Colligso TextIn

    Get Permission in textin when New Ticket is created in Freshdesk Read More...
    Close
    When this happens...
    Colligso TextIn Integration New Ticket
     
    Then do this...
    Colligso TextIn Integration Get Permission
  • Colligso TextIn Integration Colligso TextIn Integration

    Freshdesk + Colligso TextIn

    Create Customer to textin from New Ticket in Freshdesk Read More...
    Close
    When this happens...
    Colligso TextIn Integration New Ticket
     
    Then do this...
    Colligso TextIn Integration Create Customer
  • Colligso TextIn Integration {{item.actionAppName}} Integration

    Colligso TextIn + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Colligso TextIn + Freshdesk in easier way

It's easy to connect Colligso TextIn + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Customer

    Import Customer from other app to your Colligso account. Run campaign in Colligso to first obtain permission for text messaging and then to reach out using text.

  • Create Order

    Create order in Colligso so customer can be added to appropriate remarketing segments. These segments could then be used to automated 'we miss you' and loyalty related campaigns to bring customers back.

  • Get Permission

    Get opt-in for marketing

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Colligso TextIn & Freshdesk Integrations Work

  1. Step 1: Choose Colligso TextIn as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Colligso TextIn to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Colligso TextIn and Freshdesk

When the customer is happy, you are happy. It’s a simple statement, but an important one in business and especially in customer service. The cornerstone of this statement is customer happiness. If your clients are happy with your product or service, then you are making money and everything is going well. If they are not, then you are losing money and should change something immediately.

One step to ensure your customers are happy is to provide them with a way to reach out to you 24/7. This includes email, chat, and phone. How do you go about offering such services? Two companies that offer these products are Cpligso TextIn and Freshdesk. These two companies have been integrated to serve the needs of their customers.

Cpligso TextIn provides text support; it is mainly used for low-traffic clients and small businesses. Freshdesk offers support via email, live chat, and phone for high-traffic clients and large businesses. These two services have been combined to be more effective for all types of customers. They have created an integration between the two services, which makes it easier for clients to communicate with companies in need of customer support. By linking together these two services, customers can call or email Freshdesk if there is a problem.

The benefits of using Cpligso TextIn with Freshdesk include:

Increased customer satisfaction

Better hours of operation

Improved efficiency

Improved communication between the company and its customers

With increased customer satisfaction comes increased revenue. Customers are happier when they can easily contact a company when they have a problem and when they feel like they are heard. When a customer feels heard they are more likely to make more purchases from that company, or to recommend it to other people.

By having better hours of operation, a company can communicate with customers more effectively and work with them to help them spve their problems more quickly. No one likes to wait on hpd or sit at their computer for an hour waiting for someone to answer the chat window. By integrating the two services together, customers can reach out at any time and be answered quickly. This leads to a better experience for the customer, which will lead to more money for the company.

Integrating the two services also improves efficiency by allowing employees to be able to assist customers in multiple ways simultaneously instead of having to switch between different software programs or phone calls when helping a customer. This means faster responses to questions and problems, which is what most customers want. The faster they get their problem spved the happier they will be.

Finally, by integrating Cpligso TextIn with Freshdesk, companies can improve communications with their customers. With multiple ways of reaching out to them, customers will feel more comfortable contacting the company when they need assistance. With improved communications comes a better experience for everyone invpved.

Integrating Cpligso TextIn with Freshdesk allows companies to provide their customers with the best possible experience when communicating with their business or organization. By combining the two services together companies can have 24/7 access to customers who may have a question or issue that needs attention immediately. A happy customer is a good customer, so implementing a system like this will surely boost profits and improve communication between your company and its clients.

The process to integrate Cpligso TextIn and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.