Teachable is a platform for creating customized online courses and coaching products, replete with videos, lectures, and quizzes, that allows entrepreneurs, creators, and organizations of all sizes to produce them.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Teachable + FreshdeskCreate Contact to Freshdesk from New Enrollment in Teachable Read More...
Teachable + FreshdeskCreate Ticket to Freshdesk from New Enrollment in Teachable Read More...
It's easy to connect Teachable + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a user completes 100% of a course.
Triggers when a user enrolls in a course. (Note: User's will need to confirm enrollment before the trigger fires if you manually add them to a course).
Triggers whenever a user enrolls themselves in a course regardless of whether it is a free or paid course. If you add them as an admin, this does not trigger.
Triggers when a student is successfully charged and makes a payment for a sale (including one-time, subscription, or payment plan purchases).For a subscription or a payment plan, there is a new transaction created for every single payment.
Triggers whenever a new user signs up for your school.
Triggers whenever a user updates their profile on your school.
Triggers whenever a user cancels a subscription on your school.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Create a new user in your Teachable school.This action is only available to schools on the Professional plans and higher.
Enroll a user in a course on your Teachable school. (If the person does not have an account, one will be created and they will then be enrolled.)This action is only available to schools on the Professional plans and higher.
Unenroll a student from one of your Teachable courses based on the course itself or a particular pricing option. This action is only available to schools on the Professional plan or higher.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Teachable is an online cloud platform for creating, managing and distributing online courses. Teachable provides a powerful set of tops that allow instructors to build a course website, sell their courses, and track student progress. Teachable is a great platform for instructors who want to create quality online courses at a low cost without needing to deal with any technical details.
Freshdesk is a customer service platform that allows companies to connect with their customers through multiple channels such as email, ticketing system, telephone and social media. Freshdesk offers a one stop spution for customer support by providing a single dashboard for all customer issues. Freshdesk helps companies manage customer support activities with ease and creates a great customer experience.
Teachable and Freshdesk integration is a great combination that will benefit both the parties invpved. Teachable needs to integrate with Freshdesk because it will make Teachable’s users more productive and efficient. Freshdesk needs to integrate with Teachable because it will help Freshdesk provide a more seamless experience to its clients.
Teachable integrates with Freshdesk by allowing instructors to add Freshdesk as a customer account in their Teachable dashboard. Instructors can then assign certain tasks to be completed in Freshdesk, such as assigning tickets to the right staff member or responding to inquiries via phone calls or email. This way Teachable staff can concentrate on other duties while Freshdesk staff takes care of the students facing technical problems. Instructors can also assign Freshdesk tickets directly from within their Teachable teaching environment which saves them time because they don’t need to go over to Freshdesk each time there is an issue with their students. The integration of Teachable and Freshdesk frees up time for instructors who are able to focus on producing high quality content instead of dealing with technical difficulties faced by students.
Freshdesk also benefits when it integrates with Teachable because it allows Freshdesk to provide a more seamless user experience for its clients. Freshdesk can provide an easier way for instructors to communicate with members of the Freshdesk team regarding technical issues faced by students. This way instructors don’t need to log into multiple systems to get help for their students. The integration of Teachable and Freshdesk makes it easier for Freshdesk to provide better support for its clients while saving time for instructors who want to focus on what they do best, producing high quality content for their students.
Teachable and Freshdesk integration is a win-win situation for both parties invpved because it will allow Teachable instructors to save time, while providing better customer service for Freshdesk clients.
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