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SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.
Twitter is a social networking platform that allows its users to send and read micro-blogs of up to 280-characters known as “tweets”. It is without a doubt the largest social network, and community, on the Internet.Twitter Integrations
It's easy to connect SugarCRM + Twitter without coding knowledge. Start creating your own business flow.
Triggers when you add a new case
Triggers when you add a new contact
Triggers when you add a new lead
Triggers when you add a new opportunity
Triggers when you add a new task
Triggers when you add a new user
Triggers every time the specified user likes a tweet.
Triggers every time you create a new tweet.
Triggers whenever your chosen user gets a new follower.
Triggers whenever you gain a new follower.
Triggers from mention of search term in a specific geo location.
Triggers whenever a new tweet containing the specified search term (like a hashtag, username, word, or a phrase) is created by the user.
Triggers whenever a new tweet is published in the specified list of your choice.
Triggers every time a specific user tweets.
Create a new case
A user is added to one of your lists.
Includes an image in the tweet.
Composes a tweet.
SugarCRM is a customer relationship management platform. It is used by small to large businesses to manage the customer relationship. SugarCRM is a commercial product distributed under the open source Apache License. Twitter is a social networking site that enables users to post status updates, called tweets, which are limited to 140 characters in length. Twitter uses an application programming interface (API. based on REST to update its users’ timelines, allowing external applications to do so also.
The integration of SugarCRM and Twitter is simple. The user needs to register on both SugarCRM and Twitter with the same credentials. When the user logs into the SugarCRM website, there will be an option to log into Twitter or Facebook. The user can choose one of them. When the user logs into Twitter using his credentials, the user will be able to see all the records from SugarCRM that have been synced with Twitter. There will be a new tab named “Twitter Stream” where all the tweets from that user’s friends and fplowers can be seen.
The benefit of integrating SugarCRM and Twitter is that it enhances the customer relationship management process. The clients can be easily contacted if they tweet about a certain topic related to that business or product. For example, if a client tweets about SugarCRM, then the company can track that record and see what suggestions he/she has made for improvement. This integration also allows companies to learn about their clients’ preferences. If a company is not aware of what their clients want, then they cannot improve their products or services accordingly. The company can analyze the tweets made by their clients and find out what they want most from them.
The integration of SugarCRM and Twitter enhances the customer relationship management process. Through this integration, companies can learn more about their clients’ preferences and expectations. This new way of managing customers will help companies improve their products or services accordingly.
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