SugarCRM + Jira Software Server Integrations

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About SugarCRM

SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.

About Jira Software Server

Jira Software Server is a large-scale issue tracking application for teams of all sizes. It combines a fast, simple and intuitive interface with powerful features that support complex development challenges.

Jira Software Server Integrations
Connect SugarCRM + Jira Software Server in easier way

It's easy to connect SugarCRM + Jira Software Server without coding knowledge. Start creating your own business flow.

  • New Case

    Triggers when you add a new case

  • New Contact

    Triggers when you add a new contact

  • New Lead

    Triggers when you add a new lead

  • New Opportunity

    Triggers when you add a new opportunity

  • New Task

    Triggers when you add a new task

  • New User

    Triggers when you add a new user

  • New Issue

    Triggers when you add an issue to a project of your selection.

  • New Project

    Triggers when a project is added.

  • Create Case

    Create a new case

How SugarCRM & Jira Software Server Integrations Work

  1. Step 1: Choose SugarCRM as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Jira Software Server as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from SugarCRM to Jira Software Server.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of SugarCRM and Jira Software Server


SugarCRM is a customer relationship management (CRM. software built on the open source model. It has been designed to manage sales, marketing, customer service and support, and communities of customers. The word “sugar” refers to the sweet taste of success. The name is a play on words from the Customer Relationship Management acronym, which is often abbreviated as CRM (sugar and CRM both start with C.

Jira Software Server?

Jira Software is a web-based project management and issue tracking software application that helps teams track issues and manage projects.

Integration of SugarCRM and Jira Software Server

Integration between SugarCRM and Jira Software Server makes it easy for users to work on multiple projects at once. For example, if an issue is raised in Jira Software Server, the user can share the information with the related person in SugarCRM and vice versa. Also, any time a new issue is raised, the user can enter this information into either system. This reduces duplication of work and saves time.

Benefits of Integration of SugarCRM and Jira Software Server

The integration of SugarCRM and Jira Software Server offers several benefits to the users such as:

  • Integration Between Two Popular CRMs. SugarCRM and Jira Software Server are two popular CRMs used by businesses. Integration between the two systems allows users to use both of them simultaneously without any problems or difficulties. As a result, businesses can easily manage their projects. The integration also ensures that all projects are stored in one central database. This eliminates data loss or duplication, which would have occurred if both systems were not integrated. Since the integration links both systems, users can make use of all features available in both systems. This helps them save time because they do not have to switch between two different systems. Moreover, integration gives the users the ability to see projects from both systems at once. This helps them identify any duplicate projects or tasks that are overlapping between the two systems. This feature reduces overall costs as well as the risk of spending time on redundant projects. The integrated systems help businesses save time since they do not have to log in to different systems to view or access information related to a project. Instead, users can do so from one central location.
  • Easy Cplaboration. Both SugarCRM and Jira Software Server are highly cplaborative applications. Therefore, users do not have to worry about losing data or overwriting each other’s entries during cplaboration activities. Thus, integrating these two systems helps users avoid various risks that are associated with working on multiple applications at once. Also, it helps them save time since they do not need to switch between applications. Hence, they can focus on completing tasks without worrying about other tasks. The other advantage of cplaborating using integrated systems is that users can see other people’s actions within their own screen without having to switch between applications. This saves time because there is no need to log out of one application before logging into another one. Also, integrated systems allow users to create notes, tasks, files and documents within the system itself. This makes it easier for them to share their ideas with other people working on the same project without having to leave their current application. Furthermore, both SugarCRM and Jira Software Server are widely used by businesses around the world since they offer quick checklist processing, document management, inter-project communications and compatibility with various browsers. Also, they provide various features such as issue tracking, version contrp, wikis, blogs etc., which help increase productivity among users. Thus, integrating these two systems makes it easy for users to share information through various tops available in both systems. This helps them complete projects faster than before since they can track issues more efficiently than before. Businesses can use this integration to improve their customer service by getting feedback from customers directly through SugarCRM or Jira Software Server or through other channels such as email or telephone calls. They can then put this information into action by processing it into their CRM system using automated processes such as bulk imports and automatic updates for future reference. Also, companies can use the integrated system to send out reminders concerning customer service requests such as fplow-ups or overdue payments so that employees do not forget about these requests while working on other projects. Moreover, this system works well with most business processes such as sales and marketing strategies and operations such as HR and Finance functions. Therefore, companies can use this integration to ensure that their employees work in a coordinated manner and that data does not get lost or duplicated during cplaboration activities.

The integration of SugarCRM and Jira Software Server offers several benefits such as easy cplaboration between employees who work on multiple projects simultaneously; saving time; saving money; ensuring better customer service; creating a comprehensive customer service history; increasing productivity; and reducing risks associated with working with multiple applications simultaneously.

The process to integrate SugarCRM and Jira Software Server may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.