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Integrate SugarCRM with Facebook Messenger

Appy Pie Connect allows you to automate multiple workflows between SugarCRM and Facebook Messenger

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About SugarCRM

SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.

About Facebook Messenger

Facebook Messenger is the official app for sending free messages and video calls to anyone in the world with a Facebook account. Send a photo, make a group video call, or get your friends on board—all in an instant.

Facebook Messenger Integrations
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Best ways to Integrate SugarCRM + Facebook Messenger

  • SugarCRM Integration Facebook Messenger Integration

    SugarCRM + Facebook Messenger

    Send Message in Facebook Messenger when New Lead is created in SugarCRM Read More...
    Close
    When this happens...
    SugarCRM Integration New Lead
     
    Then do this...
    Facebook Messenger Integration Send Message
  • SugarCRM Integration Facebook Messenger Integration

    SugarCRM + Facebook Messenger

    Send Message in Facebook Messenger when New Contact is created in SugarCRM Read More...
    Close
    When this happens...
    SugarCRM Integration New Contact
     
    Then do this...
    Facebook Messenger Integration Send Message
  • SugarCRM Integration Facebook Messenger Integration

    SugarCRM + Facebook Messenger

    Send Message in Facebook Messenger when New User is created in SugarCRM Read More...
    Close
    When this happens...
    SugarCRM Integration New User
     
    Then do this...
    Facebook Messenger Integration Send Message
  • SugarCRM Integration Facebook Messenger Integration

    SugarCRM + Facebook Messenger

    Send Message in Facebook Messenger when New Opportunity is created in SugarCRM Read More...
    Close
    When this happens...
    SugarCRM Integration New Opportunity
     
    Then do this...
    Facebook Messenger Integration Send Message
  • SugarCRM Integration Facebook Messenger Integration

    SugarCRM + Facebook Messenger

    Send Message in Facebook Messenger when New Task is created in SugarCRM Read More...
    Close
    When this happens...
    SugarCRM Integration New Task
     
    Then do this...
    Facebook Messenger Integration Send Message
  • SugarCRM Integration {{item.actionAppName}} Integration

    SugarCRM + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect SugarCRM + Facebook Messenger in easier way

It's easy to connect SugarCRM + Facebook Messenger without coding knowledge. Start creating your own business flow.

    Triggers
  • New Case

    Triggers when you add a new case

  • New Contact

    Triggers when you add a new contact

  • New Lead

    Triggers when you add a new lead

  • New Opportunity

    Triggers when you add a new opportunity

  • New Task

    Triggers when you add a new task

  • New User

    Triggers when you add a new user

  • New Delivered Message

    Triggers when a new Message is sent to a page.

  • New Message

    Triggers when a new Message is sent to a page.

  • New Message Read

    Triggers when a new Message is sent to a page.

  • New Message sent to Page

    Triggers when a new Message is sent to a page.

    Actions
  • Create Case

    Create a new case

  • Send Message

    Send message from facebook page.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How SugarCRM & Facebook Messenger Integrations Work

  1. Step 1: Choose SugarCRM as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Facebook Messenger as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from SugarCRM to Facebook Messenger.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of SugarCRM and Facebook Messenger

SugarCRM?

SugarCRM is a customer relationship management (CRM. software that allows companies to manage their contacts, leads, and accounts. It is also able to handle user management, sales pipeline, marketing campaigns, and reporting. The software can be used by small, medium, and large businesses. It can be customized to meet the varying needs of every company. The software is available on cloud or as an on-site implementation. The SugarCRM software is used in a variety of industries, including healthcare, education, nonprofit, manufacturing, and hospitality.

Facebook Messenger?

Facebook Messenger is a messaging app that allows users to chat with each other through text messages and voice calls. The messaging service is available on mobile devices and desktop computers. In 2017, Facebook Messenger became the 2nd most downloaded app in the United States. It was also the 7th most downloaded app in Japan. Facebook Messenger was released by Facebook in 2011. The service has more than 1 billion monthly active users worldwide.

Integration of SugarCRM and Facebook Messenger

The integration of SugarCRM and Facebook Messenger allows businesses to send direct messages to customers using the messaging service. This feature allows companies to communicate directly with customers using the platform they are familiar with. This integration allows businesses to reach more customers effectively and quickly. In addition, it also helps businesses to establish effective communication with their customers.

Benefits of Integration of SugarCRM and Facebook Messenger

There are several benefits of integrating SugarCRM and Facebook Messenger. These include:

  • Improved communication with customers. Customers can directly message the business via the messaging service if they need any assistance or have questions about the product or service offered by the business. This makes communication easier for both parties invpved. The business can also reach out to customers easily when there is any urgent issue or issue that needs immediate attention.
  • Better customer loyalty. Customers who receive direct messages from business owners or managers feel more valued compared to customers who do not receive these messages. They also tend to stay loyal to the business since they feel like they are being taken care of by the business. Loyal customers tend to refer their friends and family members to the business because of this feeling of appreciation.
  • Improved customer engagement. Integration of SugarCRM and Facebook Messenger enables businesses to have better customer engagement through direct messaging with customers. For example, if a customer sends a message to a business through Facebook Messenger, the business can respond to the message using the SugarCRM platform. In addition, if one of the customers sends a message to the business asking for help, the business representative can respond through Facebook Messenger as well as via SugarCRM.

The process to integrate SugarCRM and Facebook Messenger may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.