SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.
Amazon Elastic Compute Cloud (Amazon EC2) is a web service provides secure, reliable, scalable, and low-cost computational resources. It gives developers the tools to build virtually any web-scale application.Amazon EC2 Integrations
SugarCRM + Amazon EC2Start Stop or Reboot Instance in Amazon EC2 when New Lead is created in SugarCRM Read More...
SugarCRM + Amazon EC2Start Stop or Reboot Instance in Amazon EC2 when New Contact is created in SugarCRM Read More...
SugarCRM + Amazon EC2Start Stop or Reboot Instance in Amazon EC2 when New User is created in SugarCRM Read More...
SugarCRM + Amazon EC2Start Stop or Reboot Instance in Amazon EC2 when New Opportunity is created in SugarCRM Read More...
SugarCRM + Amazon EC2Start Stop or Reboot Instance in Amazon EC2 when New Task is created in SugarCRM Read More...
It's easy to connect SugarCRM + Amazon EC2 without coding knowledge. Start creating your own business flow.
Triggers when you add a new case
Triggers when you add a new contact
Triggers when you add a new lead
Triggers when you add a new opportunity
Triggers when you add a new task
Triggers when you add a new user
Triggers when a new instance is created.
Triggers when a new event is scheduled for one of your instances.
Create a new case
Start Stop or Reboot Instance
With the growing number of businesses and consumers on the Internet, web-based applications are becoming more popular ways of managing information. Web-based applications can easily be accessed by multiple users from any location with an internet connection. They are also less expensive, easier to update and maintain, and can be made available anywhere where there is a web server. These applications are also known as "software as a service" or SaaS. (A)
Amazon Elastic Compute Cloud (EC2. is a web service that provides resizable compute capacity in the cloud. It provides developers the ability to run their applications using Amazon's scalable computing infrastructure. Amazon EC2 comes in two flavors, one is the web service interface, which is used by most developers; the second one is the command line interface (CLI. The CLI allows one to use the web service without actually having to write any code. (B)
Combining SugarCRM and Amazon EC2 allows companies to create a platform for online customer service. SugarCRM will be able to integrate Amazon EC2 so that customers can contact a representative via chat or email. They will be able to receive a response within minutes rather than hours or days. If a company wants to increase efficiency, they can choose to have 24/7 customer support for their customers. Amazon EC2 has several advantages over traditional hosting facilities. it is cheaper, it is more secure, it is very flexible in comparison to a traditional server, and it has high reliability, durability and availability. (A)
The benefits gained when integrating SugarCRM and Amazon EC2 are numerous including. increased cplaboration between employees and teams, improved customer service, reduced IT costs, a more flexible infrastructure and fewer hardware upgrades needed. These integration also provides clients ability to get support twenty-four hours a day. When responding to customers quickly, companies are able to build trust with their customers. They are essentially saying, "We value you as a customer." After building that trust, customers will more than likely remain loyal to that company. (B)
The ability to integrate SugarCRM and Amazon EC2 will provide companies with many benefits including customer loyalty and faster customer support. With these two technpogies integrated together, companies will be able to give their customers quality customer service twenty-four hours a day. This will improve productivity and increase client satisfaction.
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