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Integrate SproutVideo with Zendesk

Appy Pie Connect allows you to automate multiple workflows between SproutVideo and Zendesk

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About SproutVideo

SproutVideo is a video hosting platform with strong video marketing, privacy, and analytics solutions that make sharing videos online a breeze.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate SproutVideo + Zendesk

  • SproutVideo Integration Zendesk Integration

    SproutVideo + Zendesk

    Create Ticket from Zendesk from Video Deployed to sproutvideo Read More...
    Close
    When this happens...
    SproutVideo Integration Video Deployed
     
    Then do this...
    Zendesk Integration Create Ticket
  • SproutVideo Integration Zendesk Integration

    SproutVideo + Zendesk

    Update User in Zendesk when Video Deployed is added to sproutvideo Read More...
    Close
    When this happens...
    SproutVideo Integration Video Deployed
     
    Then do this...
    Zendesk Integration Update User
  • SproutVideo Integration Zendesk Integration

    SproutVideo + Zendesk

    Create User from Zendesk from Video Deployed to sproutvideo Read More...
    Close
    When this happens...
    SproutVideo Integration Video Deployed
     
    Then do this...
    Zendesk Integration Create User
  • SproutVideo Integration Zendesk Integration

    SproutVideo + Zendesk

    Create Organization from Zendesk from Video Deployed to sproutvideo Read More...
    Close
    When this happens...
    SproutVideo Integration Video Deployed
     
    Then do this...
    Zendesk Integration Create Organization
  • SproutVideo Integration Zendesk Integration

    SproutVideo + Zendesk

    Update Ticket in Zendesk when Video Deployed is added to sproutvideo Read More...
    Close
    When this happens...
    SproutVideo Integration Video Deployed
     
    Then do this...
    Zendesk Integration Update Ticket
  • SproutVideo Integration {{item.actionAppName}} Integration

    SproutVideo + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect SproutVideo + Zendesk in easier way

It's easy to connect SproutVideo + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • List your folders

    Folders are a great way to organize videos in a hierarchical way within your account. Folders can contain both videos and other folders.

  • Video Deployed

    Triggers when a new video has been deployed within your account.

  • Video Watched

    Triggers when a video has been watched

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Access Grant

    Create a new access grant within your sproutvideo account.

  • Create Folder

    Create a new folder within your SproutVideo account.

  • Create Viewer Login

    Create a new viewer login within your SproutVideo account.

  • Update Access Grant

    Updates the settings for an existing access grant in your SproutVideo account.

  • Upload Video

    Uploads a video to your SproutVideo account.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How SproutVideo & Zendesk Integrations Work

  1. Step 1: Choose SproutVideo as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from SproutVideo to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of SproutVideo and Zendesk

SproutVideo

  • Founded in 2007, SproutVideo is a provider of video sputions for web publishers and media companies. They offer cloud-based video hosting, live streaming, on-demand video, and analytics.
  • They provide a free video player that allows viewers to access content from a variety of sources including Facebook and YouTube. The software can be embedded into websites and blogs.
  • Their customers include CBS, HBO, the NFL, Warner Bros., and the World Bank.

Zendesk

  • Founded in 2007, Zendesk provides customer service software. Over 200,000 organizations use their products, which include help desk, self-service knowledge base, and community forums.
  • Zendesk has an office in San Francisco and nearly 1,200 employees in offices around the world. Their software is used by companies like Amazon, eBay, Netflix, Twitter, and Uber. Their systems are deployed in over 150 countries.

Integration of SproutVideo and Zendesk

  • SproutVideo and Zendesk have partnered together to create a seamless integration of the two companies’ products. The integration is expected to be completed in the first quarter of 2018. Customers will be able to use the Zendesk Help Desk support system with SproutVideo’s video hosting software. They will also be able to integrate the two companies’ apps for self-service support.
  • The integration will give users of the two programs the ability to view videos directly within their Customer Service issue detail page. This will allow them to respve cases more quickly and reduce the number of cases that require additional fplow-up. It will also allow users to view videos directly within the ticketing process itself instead of having to send users to another website or application to view videos.

Benefits of Integration of SproutVideo and Zendesk

  • Customers will be able to easily embed videos into tickets and have videos automatically added to tickets when they are created via chat communications. They will also be able to access videos from their help desk dashboards without any additional steps required. Users will also be able to watch videos directly from the ticketing record instead of always having to visit a different location or application in order to watch them.
  • The integration will also allow customers to easily view all their videos from within the Zendesk interface without having to switch between multiple websites or applications each time they want to view a video.

The process to integrate SproutVideo and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.