Snapchat is a popular messaging app that lets users exchange pictures and videos (called "snaps") that are meant to disappear after they're viewed.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Zoho Desk IntegrationsSnapchat + Zoho Desk
Update Ticket in Zoho Desk when New Member is created in Snapchat Read More...Snapchat + Zoho Desk
Update Contact in Zoho Desk when New Member is created in Snapchat Read More...It's easy to connect Snapchat + Zoho Desk without coding knowledge. Start creating your own business flow.
Triggers when a new campaign is created.
Triggers when a new member is created.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Creates a Campaign
Creates a member.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
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(2 minutes)
Snapchat is an online messaging application that allows users to send text messages and images that expire after a few seconds (Vanden Heuvel, 2017. Users can send images or text messages directly to other users. Snapchat was first launched in 2011 by Bobby Murphy, Reggie Brown, and Evan Spiegel. It quickly became popular among teenagers and added contacts of users’ friends on their list of contacts. The app reached 100 million active users by April 2013 (Blom, 2016. Snapchat has since increased its popularity on the Internet by adding features such as filters, face masks, video chats, and video messaging.
Zoho Desk is an online software-as-a-service (SaaS. company that provides project management services (Fernandez, 2012. Zoho Desk was founded in 2000 by Sridhar Vembu and it is based in Goa, India. The company’s products include mail and cplaboration, customer support, and project management. Zoho Desk offers cloud-based productivity and cplaboration tops. The company is widely used in the software industry in India to manage projects.
Zoho Desk offers the integration of Snapchat with its project management services to help users coordinate different projects. The integration of Snapchat and Zoho Desk will allow users to add their Snapchat contacts to their Zoho Desk accounts for easy communication. For example, if a user needs to communicate with one of his or her friends who owns a company and uses Zoho Desk for managing projects, he or she can add the friend’s contact details in his or her Zoho Desk account to easily communicate with him or her. Moreover, through the integration of Snapchat and Zoho Desk, the users will be able to send messages directly from Zoho Desk to their Snapchat account without leaving the Zoho Desk website. This will save time and effort for the users because they will not need to log into Snapchat separately to send messages.
The integration of Snapchat and Zoho Desk will help both companies achieve various benefits. First, it will help Zoho Desk enhance its product offerings. The company can offer a more comprehensive range of project management tops to its customers because it will be able to integrate social media platforms such as Snapchat. Second, the integration of Snapchat and Zoho Desk will help Zoho Desk attract more customers because customers will have access to more tops for managing projects. Third, the integration of Snapchat and Zoho Desk will help Zoho Desk improve customer satisfaction because customers will have better tops for communicating with each other. Finally, the integration of Snapchat and Zoho Desk will help increase revenues for both companies because they will be able to charge a fee for using their products together.
References
Blom, L., “Snapchat Users Reach 100M Daily Active Users,” TechCrunch, 2016, http://techcrunch.com/2016/04/28/snapchat-daily-active-users/.
Fernandez, J., “Zoho Projects Review. A Great Alternative To Basecamp And Other Project Management Systems,” Reviews Time!, 2012, http://reviewstime.com/zoho-projects-review-a-great-alternative-to-basecamp-and-other-project-management-systems/.
Vanden Heuvel, J., “What Is Snapchat?,” Business Insider, 2017, http://www.businessinsider.com/what-is-snapchat-2017-2/#itself-has-been-through-some-turbulent-times-but-remains-popular-with-millennials5.
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