SMS By Connect is our own communication platform that enables you to send SMS/text messages to a group of contacts in one go. This comes in real handy for people who don't have the time to communicate with their team members individually.
Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.
It's easy to connect SMS By Connect + Mention without coding knowledge. Start creating your own business flow.
Triggers when a new alert is added.
Triggers when a new mention comes through for the specified alert
Send an SMS message to Selected Contacts
Creates a new alert
SMS By Connect makes it possible for users to integrate SMS into their marketing strategies with social media. This is done through the use of a third party gateway that allows the user to send out text messages based on keywords and/or phrases that are sent by the client. When this happens, the client will receive a reply via email from the third party gateway. The client will then know that their keyword or phrase was sent out via text message. These text messages can be for promotional purposes, so there is an option to make the text messages promotional.
Mention is a social media monitoring top that allows users to monitor their brand name through different social media outlets including Twitter and Facebook, but also other websites and blogs. The goal of monitoring is to identify mentions of the brand name or product and then respond accordingly. The responses can range from liking the mention, commenting on it or replying to it. The purpose of monitoring is to keep tabs on what people are saying about the brand and then try to engage with those individuals who mention the brand in one way or another. This engagement provides a better understanding of what customers like about the brand and how they want to interact with it.
The integration of SMS By Connect and Mention offers a number of benefits. The benefits include:
SMS By Connect acts as a direct response marketing channel for businesses that are using Mention. In this way, businesses can achieve more engagement with users and increase their conversion rates.
Integration also allows for the ability to automate all marketing processes, making it simpler for companies to save time and money. It’s also less likely that mistakes will be made when integrating both programs together.
Integration of these two systems allows for increased customer satisfaction. Customers will receive faster responses and service because they will receive replies from their company via SMS. This means they won’t have to wait around for a response on Twitter or Facebook. As a result, they will be more inclined to continue doing business with the company because they’re receiving better service and attention than they would if it weren’t for the integration of SMS By Connect and Mention.
There are several benefits associated with the integration of SMS By Connect and Mention. The benefits include:
Enhanced customer service.
Improved overall marketing ROI.
Increased customer loyalty.
More customer engagement and interaction.
Reduced overhead costs.
Faster response times.
The process to integrate SMS By Connect and Mention may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.