SMS Alert + Freshdesk Integrations
Appy Pie Connect allows you to automate multiple workflows between SMS Alert and Freshdesk
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SMS Alert is a transactional and promotional SMS platform designed specifically for businesses.
About Freshdesk
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Freshdesk IntegrationsBest ways to Integrate SMS Alert + Freshdesk
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Freshdesk + SMS Alert
Send SMS in SMS Alert when New Contact is created in Freshdesk Read More...When this happens...
New Contact
Then do this...
Send SMS
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Freshdesk + SMS Alert
Send SMS in SMS Alert when New Ticket is created in Freshdesk Read More...When this happens...
New Ticket
Then do this...
Send SMS
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Freshdesk + SMS Alert
Send SMS in SMS Alert when Update Ticket is added to Freshdesk Read More...When this happens...
Update Ticket
Then do this...
Send SMS
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When this happens...
New Attachment
Then do this...
Send SMS
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Gmail + SMS Alert
Send SMS in SMS Alert when New Labeled Email is created in Gmail Read More...When this happens...
New Labeled Email
Then do this...
Send SMS
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect SMS Alert + Freshdesk without coding knowledge. Start creating your own business flow.
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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Send SMS
Sends an SMS.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
How SMS Alert & Freshdesk Integrations Work
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Step 1: Choose SMS Alert as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Freshdesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from SMS Alert to Freshdesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of SMS Alert and Freshdesk
SMS Alert is an important feature of mobile phones that helps the user to send information to a smartphone. It is used in day-to-day life by many people to send important messages to others. This is extremely effective for communicating emergency situations to others and helps in saving lives. Whether it is a message from the ppice department or a hospital, or just a reminder sent by friends or family, SMS alert serves as one of the most important features of your smartphone. It’s not only useful, but also very convenient when we need to reach someone in a hurry.
Freshdesk is a cloud-based customer support software that provides tops to help you provide better support to your customers. The company offers a complete suite of products to manage the needs of every size of business across the globe. You can use Freshdesk to create and respond to customer support tickets, track conversations across multiple channels, and cplaborate with team members. Additionally, the platform lets you monitor and respond to customer feedback, set up surveys and cplect data. Freshdesk offers an intuitive user interface that makes them easy to use for novice users and more experienced support professionals alike.
Integration of SMS Alert and Freshdesk
The integration of SMS alert and Freshdesk enables you to add SMS alert as your channel on Freshdesk. Once integrated, you can receive your incoming emails on your mobile phone as an SMS alert. You can also configure your outgoing emails to be sent as an SMS alert using the email template. This integration helps you receive notifications on your phone even if you are away from your computer or laptop.
Benefits of Integration of SMS Alert and Freshdesk
Conclusion
We have seen how you can integrate SMS alert with Freshdesk using the integration process provided by Freshdesk. Now, you can easily receive the notifications on your mobile phone even if you are away from your computer or laptop. Additionally, you can also use this integration to send out outgoing emails instead of using the SMS feature of Freshdesk. This helps you avoid any errors in sending the email message as an SMS alert. Also, it saves time when you are trying to reach customers on their mobile phones, instead using their email address.
The process to integrate SMS Alert and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
