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SMS Alert + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between SMS Alert and Freshdesk

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About SMS Alert

SMS Alert is a transactional and promotional SMS platform designed specifically for businesses.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate SMS Alert + Freshdesk

  • SMS Alert SMS Alert

    Freshdesk + SMS Alert

    Send SMS in SMS Alert when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    SMS Alert New Contact
     
    Then do this...
    SMS Alert Send SMS
  • SMS Alert SMS Alert

    Freshdesk + SMS Alert

    Send SMS in SMS Alert when New Ticket is created in Freshdesk Read More...
    Close
    When this happens...
    SMS Alert New Ticket
     
    Then do this...
    SMS Alert Send SMS
  • SMS Alert SMS Alert

    Freshdesk + SMS Alert

    Send SMS in SMS Alert when Update Ticket is added to Freshdesk Read More...
    Close
    When this happens...
    SMS Alert Update Ticket
     
    Then do this...
    SMS Alert Send SMS
  • SMS Alert SMS Alert

    Gmail + SMS Alert

    Send SMS in SMS Alert when New Attachment is created in Gmail Read More...
    Close
    When this happens...
    SMS Alert New Attachment
     
    Then do this...
    SMS Alert Send SMS
  • SMS Alert SMS Alert

    Gmail + SMS Alert

    Send SMS in SMS Alert when New Labeled Email is created in Gmail Read More...
    Close
    When this happens...
    SMS Alert New Labeled Email
     
    Then do this...
    SMS Alert Send SMS
  • SMS Alert {{item.actionAppName}}

    SMS Alert + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect SMS Alert + Freshdesk in easier way

It's easy to connect SMS Alert + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Send SMS

    Sends an SMS.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How SMS Alert & Freshdesk Integrations Work

  1. Step 1: Choose SMS Alert as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from SMS Alert to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of SMS Alert and Freshdesk

  • SMS Alert
  • SMS Alert is an important feature of mobile phones that helps the user to send information to a smartphone. It is used in day-to-day life by many people to send important messages to others. This is extremely effective for communicating emergency situations to others and helps in saving lives. Whether it is a message from the ppice department or a hospital, or just a reminder sent by friends or family, SMS alert serves as one of the most important features of your smartphone. It’s not only useful, but also very convenient when we need to reach someone in a hurry.

  • Freshdesk
  • Freshdesk is a cloud-based customer support software that provides tops to help you provide better support to your customers. The company offers a complete suite of products to manage the needs of every size of business across the globe. You can use Freshdesk to create and respond to customer support tickets, track conversations across multiple channels, and cplaborate with team members. Additionally, the platform lets you monitor and respond to customer feedback, set up surveys and cplect data. Freshdesk offers an intuitive user interface that makes them easy to use for novice users and more experienced support professionals alike.

    Integration of SMS Alert and Freshdesk

    The integration of SMS alert and Freshdesk enables you to add SMS alert as your channel on Freshdesk. Once integrated, you can receive your incoming emails on your mobile phone as an SMS alert. You can also configure your outgoing emails to be sent as an SMS alert using the email template. This integration helps you receive notifications on your phone even if you are away from your computer or laptop.

    Benefits of Integration of SMS Alert and Freshdesk

  • You can get notifications directly on your mobile phone, even while being away from your computer or laptop. This helps you stay updated and respond to your customers immediately.
  • You can start working on your issues even before they reach your support team. This helps you deliver a faster response since you receive the notification at the earliest possible time.
  • You can also use this integration to send out outgoing emails instead of using the SMS feature of Freshdesk. This helps you avoid any errors in sending the email message as an SMS alert.
  • Conclusion

    We have seen how you can integrate SMS alert with Freshdesk using the integration process provided by Freshdesk. Now, you can easily receive the notifications on your mobile phone even if you are away from your computer or laptop. Additionally, you can also use this integration to send out outgoing emails instead of using the SMS feature of Freshdesk. This helps you avoid any errors in sending the email message as an SMS alert. Also, it saves time when you are trying to reach customers on their mobile phones, instead using their email address.

    The process to integrate SMS Alert and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.