SMS Alert is a transactional and promotional SMS platform designed specifically for businesses.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Freshdesk + SMS AlertSend SMS in SMS Alert when New Contact is created in Freshdesk Read More...
Freshdesk + SMS AlertSend SMS in SMS Alert when New Ticket is created in Freshdesk Read More...
Freshdesk + SMS AlertSend SMS in SMS Alert when Update Ticket is added to Freshdesk Read More...
Gmail + SMS AlertSend SMS in SMS Alert when New Labeled Email is created in Gmail Read More...
It's easy to connect SMS Alert + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Sends an SMS.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
SMS Alert is an important feature of mobile phones that helps the user to send information to a smartphone. It is used in day-to-day life by many people to send important messages to others. This is extremely effective for communicating emergency situations to others and helps in saving lives. Whether it is a message from the ppice department or a hospital, or just a reminder sent by friends or family, SMS alert serves as one of the most important features of your smartphone. It’s not only useful, but also very convenient when we need to reach someone in a hurry.
Freshdesk is a cloud-based customer support software that provides tops to help you provide better support to your customers. The company offers a complete suite of products to manage the needs of every size of business across the globe. You can use Freshdesk to create and respond to customer support tickets, track conversations across multiple channels, and cplaborate with team members. Additionally, the platform lets you monitor and respond to customer feedback, set up surveys and cplect data. Freshdesk offers an intuitive user interface that makes them easy to use for novice users and more experienced support professionals alike.
The integration of SMS alert and Freshdesk enables you to add SMS alert as your channel on Freshdesk. Once integrated, you can receive your incoming emails on your mobile phone as an SMS alert. You can also configure your outgoing emails to be sent as an SMS alert using the email template. This integration helps you receive notifications on your phone even if you are away from your computer or laptop.
We have seen how you can integrate SMS alert with Freshdesk using the integration process provided by Freshdesk. Now, you can easily receive the notifications on your mobile phone even if you are away from your computer or laptop. Additionally, you can also use this integration to send out outgoing emails instead of using the SMS feature of Freshdesk. This helps you avoid any errors in sending the email message as an SMS alert. Also, it saves time when you are trying to reach customers on their mobile phones, instead using their email address.
The process to integrate SMS Alert and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.