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Integrate Smartsheet with Intercom

Appy Pie Connect allows you to automate multiple workflows between Smartsheet and Intercom

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About Smartsheet

Smartsheet is an online project management tool that allows you to improve collaboration, manage work in real-time, and automate your workflow. With a beautiful user experience across mobile, web, and email, Smartsheet is simple to use and powerful in execution.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

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  • Smartsheet Integration {{item.actionAppName}} Integration

    Smartsheet + {{item.actionAppName}}

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Connect Smartsheet + Intercom in easier way

It's easy to connect Smartsheet + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Attachment

    Triggers whenever a new attachment is added to a row.

  • New Comment

    Triggers every time a new comment is added.

  • New Row

    Triggers whenever a new row is added.

  • Updated Row

    Triggers every time a row is updated.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Add Attachment to Row

    Adds a file attachment to a row.

  • Add Row to Sheet

    Add a row to a sheet.

  • Copy Row

    Duplicates row to another sheet.

  • Copy Workspace

    Creates a copy of the specified Workspace.

  • Create Workspace

    Creates a Workspace.

  • Move Row

    Moves row to another sheet.

  • Send Row

    Send a row via email.

  • Share Sheet

    Share a sheet.

  • Share Workspace

    Share a workspace.

  • Update Row

    Refresh an existing row with new values. A row ID is required.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Smartsheet & Intercom Integrations Work

  1. Step 1: Choose Smartsheet as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Smartsheet to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Smartsheet and Intercom

Smartsheet

Smartsheet is a cloud-based business planning and project management top. It simplifies the communication between employees of any enterprise.

Intercom

Intercom is a customer communication platform. It helps to build a relationship with customers, support them, and sell them new products. It also allows for automation of sales.

Integration of Smartsheet and Intercom

Benefits of Integration of Smartsheet and Intercom:

  • Smartsheet can be used to manage all data about customers, such as their contacts, emails, events, etc.
  • Smartsheet can be used to manage the sales process or to make a schedule of calls with your customers.
  • Intercom is an excellent top for communication with customers. You can send emails to the clients and track their activity on your website. It also allows you to have a chat with customers on your website. Intercom automatically sends a message when someone comes to your website.
  • This integration helps companies to save time and money because they don’t need additional software applications to communicate with customers. They can use just one system – Intercom. Plus, it saves them from the trouble of switching from one program to another one.
  • Smartsheet allows you to see the schedule at a glance and plan your day easily. A company will never miss an appointment or forget about an important event if its employees use this software.

The process to integrate Smartsheet and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.