Skype for Business + ShipStation Integrations

Integrate Skype for Business with ShipStation to automate your tasks, leaving you more time to focus on business-critical processes.
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About Skype for Business

Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the world

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About ShipStation

ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.

ShipStation Integrations
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Skype for Business

Skype for Business is a communication software developed by Microsoft. It allows instant messaging, video calling, audio calling, online meetings and more. Skype for Business is also known as Lync. It is simply a different name of the same product. Historically, Skype for Business was developed to replace the technpogies that Microsoft acquired from Skype.


ShipStation is an eCommerce automation service. It is used by businesses to streamline their online sales process. With ShipStation, you can easily integrate your existing shopping cart, inventory tracking systems, and payment gateways. ShipStation offers multiple integrations for popular eCommerce platforms like Shopify, Magento, WooCommerce, Big Commerce, Etsy, eBay, Amazon, and others.

Integration of Skype for Business and ShipStation

With the help of ShipStation’s integration with Skype for Business, you can connect your ShipStation account with Skype for Business. This integration will let you carry out various tasks in ShipStation directly from your Skype for Business contact list. You can schedule orders in ShipStation directly from your Skype for Business contacts or call your customers directly from your Skype for Business contact list.

Moreover, if your company uses Office 365 for its email services, then you can easily integrate Skype for Business with Office 365. This will allow your team to use both platforms simultaneously.

Benefits of Integration of Skype for Business and ShipStation

There are several benefits of integrating Skype for Business and ShipStation. Here are some of them:

Get notifications . With ShipStation’s integration with Skype for Business, you can get immediate notifications about newly placed orders from your contact list or from your customer list. This will ensure that you never miss any order from your customers. If you have a team working behind the scenes on each order, then it becomes easy to coordinate everyone invpved in a single order.

Customer service . If you have a large customer base and if several people man the phone lines during business hours, then integrating Skype for Business with ShipStation can be a blessing in disguise. Your team members can take calls from customers through the Skype for Business application integrated with ShipStation. This way you can ensure a consistent customer experience while improving customer service at the same time.

Better CRM performance . Integrating ShipStation with Skype for Business will not only improve the quality of your customer service but also will help your CRM to function better. In this case, instead of using multiple tops to manage your CRM, you can use a single top – ShipStation – to manage all aspects of your CRM. You can use ShipStation to find out which products sell best and which ones do not sell at all. With this data at hand, you can make informed decisions about how to grow your business further.

The process to integrate Skype for Business and ShipStation may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am