In today’s world, it is extremely important to maintain a high quality of the customer service. In order to achieve this goal, companies must invest a lot of money and time to improve their IT systems. Thus, the provision of a secure and effective communication between employees and customers became a pressing issue. Moreover, there are a number of tops on the market that provide the necessary level of service. However, they all have a significant drawback – a high cost. It is not surprising that some corporations prefer free software, which also provides good quality. In this case, we can talk about Google’s Firebase Realtime Database and Skype for Business. In fact, the integration of Firebase Realtime Database and Skype for Business can be regarded as a real revpution in IT.

Integration of Skype for Business and Firebase Realtime Database

The integration of Skype for Business and Firebase Realtime Database allows users to make voice and video calls directly from any device connected to the Internet. However, what advantages does the integration of Skype for Business and Firebase Realtime Database bring First of all, it is an opportunity to work with both endpoints at the same time. Secondly, user data will be available on multiple devices, such as smartphones and tablets. Thirdly, it will be possible to end the call directly from the browser (without having to go to the Skype client. Fourthly, you can use the call history item with a single tap. Fifthly, you can share your images and video clips with other clients directly from the browser without the need to download the entire file on your device.

Benefits of Integration of Skype for Business and Firebase Realtime Database

There are many benefits of the integration of Skype for Business and Firebase Realtime Database. First of all, you can contrp your application from any location because it works on any device. Secondly, you can work with multiple endpoints at the same time. Thirdly, you can manage all information in one place because you do not need to download them on your mobile device. Fourthly, you can start talking by simply tapping a button. Fifthly, you can work in offline mode and video chatting in low-speed networks. Sixthly, your personal data will be protected and secure because Firebase Realtime Database uses Google Cloud Vision API to protect the files uploaded by users. Seventhly, when changing IP addresses several times during a call, Firebase Realtime Database automatically reconnects to Skype for Business if the connection is interrupted. Eighthly, if a user closes his/her browser without ending the call or leaves Skype for Business (or closes it manually), Firebase Realtime Database will try to reconnect automatically after 10 seconds. Ninthly, if a user tries to call someone who has already left Skype for Business or closed its browser window, Firebase Realtime Database will try to reconnect automatically after 10 seconds too. Tenthly, if a user presses the rest button during a call in Skype for Business, Firebase Realtime Database will try to reconnect automatically after 10 seconds too. Finally, if a user changes his/her IP address several times during a call in Skype for Business or closes his/her browser without ending the call or leaves Skype for Business (or closes it manually), Firebase Realtime Database will try to reconnect automatically after 10 seconds too. After going through all these advantages it becomes clear that using Firebase Realtime Database is a great option.

To sum up, we should say that using Firebase Realtime Database instead of Skype for Business is a great decision because it allows you to work from any location on any device. In addition, you can use all functionality without downloading files or installing additional software. Finally, your data will be protected because it is based on Google’s Cloud Vision API.

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