Skype for Business is an instant messaging software that is used in business settings. It can be used for texting, video calls, file sharing, etc. Facebook Messenger is a free application that allows users to text, chat in groups, make live video calls, etc.

Our company is in charge of social media marketing in the real estate sector. Our client uses two different platforms to communicate with his customers. Using Skype for Business and Facebook Messenger integration increases his efficiency when communicating with customers. Using only one platform would be more convenient.

Integration of Skype for Business and Facebook Messenger

Integration of Skype for Business and Facebook Messenger enables us to use messenger services on Skype for Business. This way our company does not have to install another software. All the information is stored in one place.

Skype for Business enables us to use the same contact list which makes it easy to know who needs what. When you send a message on one platform it also appears on another. Also, when someone sends a message on one platform it appears on another so you do not have to check both of them.

Benefits of Integration of Skype for Business and Facebook Messenger

We can easily reach our clients on all platforms they use. If they want to share some information with us they can do it faster. We do not need to wait until they get to us on Skype or send them an email. They already reached us on Facebook Messenger or Skype for Business, so we had no problems communicating with them. Some people like to communicate with us on Facebook while some prefer using Skype for Business. It is easier for them because they can access both platforms from their smartphone or computer.

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