Skype for Business + Deskpro Integrations

Syncing Skype for Business with Deskpro is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

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About Skype for Business

Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the world

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About Deskpro

Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.

Deskpro Integrations
Deskpro Integration Details

Skype for Business

Skype for Business is an enterprise-class business application that is used by the professional world. It is a combination of voice, video and online meetings that can be used from Microsoft Office. The history of this software goes back to the year 2011 when Microsoft bought Skype for $8.5 billion. Since then, it has been developing and has become one of the most widely used video conferencing platforms in the world.

Nowadays, business professionals use this software to have meetings with their team, reach their partners overseas and have a good working relationship with them. There are three main reasons why a business professional should use this software:

  • It is a low-cost alternative to similar applications in the market

The main reason why many people choose Skype for Business is that it is much cheaper than other similar products. For example, Skype for Business costs approximately $10 per user per month while Cisco WebEx costs around $24 per user per month. In addition to that, this software comes with a 14-day free trial period. If you make a decision to continue using it after the trial period, you will receive a 50% discount.

Furthermore, you don’t need a separate server to install the software on if you want to use it. When you sign up, all you need is a computer with a high speed internet connection and an account on your Office 365 environment.

  • Its features

This software has many features that make it stand out against other similar platforms such as WebEx or Cisco WebEx. Some of its features include:

  • End-to-end encryption. All communications between users are encrypted which means that no one can see what you are saying or sharing information about your business. This ensures security and confidentiality of your information while using the platform.
  • High-quality video and audio. It has high-quality video and audio capabilities that allow users to work effectively even when they are in remote locations.
  • Highly compatible. One of the most important features of this software is its compatibility with other popular applications such as Word, Excel and PowerPoint. Therefore, if you already use these applications, it would be easy for you to integrate Skype for Business into it. You can also use it to share files, images and videos between others via your network file server.
  • Integration with Office 365 apps. This software works very well with other apps available in Office 365 such as Microsoft Outlook and Microsoft OneDrive for Business and allow users to create and send emails and documents to each other. This may seem like a small feature but it has contributed significantly to the popularity of this software. Those who are using Microsoft Outlook will find it easier to view calendar items, contacts and appointments since they are available in Skype for Business. This makes it easy for them to stay connected with their cpleagues regardless of their location or time zone.

Deskpro

Deskpro is a cloud-based telephone system that combines softphones, conferencing, messaging, fax capabilities and more into one platform. It allows users to communicate with each other regardless of where they are located in the world or time zone. It can be used on almost any device whether it is a smartphone, tablet or desktop computer. Its features include:

  • Instant messaging. This feature allows users to chat with each other using text messages regardless of where they are located or what time they are active on the system. They can also have voice conversations over the Internet with other users on the system regardless of their location or time zone.
  • Advanced audio conferencing. Users can conduct audio conferences with others regardless of their location or time zone. They can also record audio conversations if necessary or decide which participants should be heard during a conference call through the use of dial-in codes or PINs.
  • Fax capabilities. Faxes can be sent and received over the Deskpro system regardless of where participants are located or what time they are at work or on vacation. They can also send faxes directly from their computers without having to fax machines if they wish to do so.
  • Voicemail capabilities. Users can access voicemails regardless of their location or time zone since they are available 24/7 regardless of whether they are at work or on vacation. They can choose to either listen to their voicemails over the phone or download them onto their computers for further review later on.

Integration of Skype for Business and Deskpro

Deskpro allows users to integrate Skype for Business so that they can use both applications together regardless of where they are located in the world or what time they are at work regardless of whether they are using desktops, mobile phones or tablets. This integration allows them to use all Deskpro services regardless of which device they are using or whether they are connected to wired or Wi-Fi networks at their office or home. This means that they can view their contacts regardless of where they are located, schedule meetings regardless of which device they are using and access their phone inbox regardless of which device they are using as long as they have an internet connection. It also means that users can send emails from within Skype for Business using Deskpro as the email platform instead of Microsoft Outlook which would be a lot easier especially when you have thousands of emails waiting in your inbox for you to review and respond to them before going into a meeting with your cpleagues. This integration has been made possible by Microsoft which uses Office 365 as its platform instead of its own email servers since Microsoft does not have enough capacity for its clients to store all their emails especially those who have thousands of emails waiting in their inboxes every day. In addition to that, there is also integration between Microsoft OneDrive for Business and Deskpro which makes it easy for users to send files between themselves regardless of where they are located in the world or what devices they are using to access this application. This makes it easy for them to communicate with each other regardless of where they are located or what time they are at work even if they have different schedules from each other because all participants will have access to all files sent by others regardless of where they are located in the world or what time zone they are at work in. In addition to that, users can also access calls from any device regardless of where they are located because calls will be accessible through Deskpro regardless of whether their location or time zone change throughout the day or week depending on their schedule and even if they connect to different Wi-Fi networks along the way to and from their offices and homes during the day and week as long as there is an active internet connection available through any network at any given time.

  • Benefits of Integration of Skype for Business and Deskpro:
  • The process to integrate Skype for Business and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

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    Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am