Skype for Business + Appy Pie Chatbot Integrations

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About Skype for Business

Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the world

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About Appy Pie Chatbot

Appy Pie Chatbot is a powerful and easy-to-use no-code chatbot builder. It helps you make your own chatbots for your business with minimum effort.

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In the modern world, the demand for a product or service is becoming more and more important. In order to fulfill that demand, companies have to develop their products and services. In the software industry, especially in the web application development field, the most popular way to develop a new product or service is by using an already existing platform or framework.

The most widely used and most commonly known platform and framework used in the software industry is PHP, fplowed by Java and Python. PHP is a free and open source general-purpose scripting language that is especially suited for web development. The very first version of PHP was released in 1995 and since then this language has been continuously updated. PHP is already the most widely used server-side programming language on the web and it continues to gain market share. It powers about 82% of websites worldwide (Database.

There are many frameworks and platforms that can be used to develop a web application with PHP, such as Laravel, CodeIgniter, CakePHP and so on. One of these frameworks and platforms is Laravel. It is a free and open source PHP web application framework with expressive, elegant syntax. It was released in 2011 and since then it has been improved very frequently. It has grown in popularity in the same time period. Today, Laravel is one of the most popular frameworks available in PHP. According to Packt Publishing, the number of developers using Laravel in 2017 has reached 1 million.

Appy Pie Chatbot is a chatbot building top which allows users to build beautiful web chatbots without much coding knowledge. It also provides integration with Skype for Business and Google Maps and much more. After integrating Appy Pie Chatbot and Skype for Business, companies can improve communication with their customers and make communication more effective. Here is what we will talk about in this article:

· Appy Pie Chatbot

· Skype for Business

Integration of Skype for Business and Appy Pie Chatbot

Skype for Business is one of the communication tops provided by Microsoft Corporation. It supports video chat, instant messaging and voice calls over the internet. It also provides companies with enterprise telephony sputions which allow organizations to increase productivity and cplaboration among employees and partners through communication capabilities such as instant messaging, audio and video calling and presence information across desktop and mobile devices (Microsoft Corporation.

What makes Skype for Business different from other communication tops such as WhatsApp, Viber or Facebook Messenger is that Skype for Business can also be used as an enterprise telephony spution at the same time. With the help of Skype for Business, companies can easily communicate with their clients, partners and employees across their entire organization (Microsoft Corporation. Furthermore, Skype for Business allows users to make calls from their PC, laptop, tablet or mobile device which means people do not have to carry a phone around anymore. Moreover, it offers a team call feature which allows multiple people to join a call together. This feature enables people to discuss a project or a task with teammates from anywhere around the world. Besides that, Skype for Business offers other features such as confidential chats which allow users to hide notifications from other people when they are working on something important or confidential, call forwarding which allows users to redirect incoming calls from their mobile devices to their business phones or vice versa, online meetings which allow users to hpd meetings over the internet with video sharing capabilities, call recording which allows users to record their calls so they can listen back to them later if they want to and so on (Microsoft Corporation.

Because of all these great features available in Skype for Business, it can be used by small businesses as well as big companies which have branches around the globe. In order to use Skype for Business effectively though, companies have to spend a lot of money because they have to buy licenses for every single computer where they want to install Skype for Business on. Moreover, people who want to try out this communication top cannot use it because they cannot install it on their PCs (unless they buy licenses. (Microsoft Corporation. Finally, there are some restrictions on how many people can join a Skype for Business meeting at the same time because there are only 50 seats per organization allowed (Microsoft Corporation.

Use Case #1. Client Communication via Skype for Business with Appy Pie Chatbot

Let’s imagine that you run your own business called “Roxy Media” which creates videos for small businesses. You create videos for small businesses in your local area only because you want your company to grow slowly but steadily. Being a small business owner yourself, you understand that your clients need more than just video creation services. That is why you try to offer them more services such as website design after you create their videos for them at your office located in your local area (Boston. Since you started your business, you have had 7 clients so far who hired you to create their videos with professional equipment at your office where you also work on editing those videos together right after they are recorded during filming sessions.

Every day you visit your clients’ offices at least once because you want them to feel comfortable around you so they would show you everything you need to know about their businesses so you could include this information into their videos later on when editing them on your PC at home. However, sometimes it becomes hard for you to go on daily visits because you have your own family that needs your attention as well. That is why you started thinking about automating everything that you do except creating videos themselves because you really love doing this job but you don’t like visiting clients every day anymore.

Then one day you read about Appy Pie Chatbot which allows you to automate your workflow completely instead of visiting clients every day on Skype for Business! When working with Appy Pie Chatbot, you can set up customer callbacks which will forward all incoming calls directly to your cell phone if someone calls one of your clients who hired you before. That way you will receive every single call on your cell phone instead of visiting clients on Skype for Business anymore! When someone calls any of your clients who hired you before via Appy Pie Chatbot callback function, they will see your phone number instead of Appy Pie Chatbot phone number because you will be the one who forwards all incoming calls automatically. That means people will be able to contact you directly on your cell phone instead of visiting you on Skype for Business! This way of communication will save you a lot of time because now you can receive calls at any time when you are not busy writing emails or doing other things at home so when someone calls your client’s office number which forwards incoming calls directly to your cell phone via Appy Pie Chatbot callback function, all you have to do is pick up your cell phone and answer the call! That way no one will disturb you while you are working at home on something else! This automation process will save both you and your clients lots of time because in this way neither of you has to go somewhere in order to talk to each other anymore! All in all this automation process will save both you and your clients lots of time! That way both parties will get what they want! Your client wants less visits from people he does not know well enough yet (you. because he wants his business to grow slowly but steadily like yours does while still having good communication with his potential customers (you. regarding his company! And both parties will get what they want because now both parties will save time! Your client will not have to go somewhere in order to communicate with someone who runs his business better than him (you. while you (the person who runs his business better than him. will not have to go somewhere in order to communicate with someone who runs his business better than him (your client)! That way both parties will continue doing what they do best without wasting too much time! Both parties will have more free time so they can invest this time into something else! But let’s get back to our case study…

The process to integrate Skype for Business and Appy Pie Chatbot may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am