Skype for Business + Amazon SNS Integrations

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About Skype for Business

Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the world

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About Amazon SNS

The Amazon SNS platform (SNS) is a web service that enables you to send an SMS or a text-enabled mobile push notification to targeted subscribers.

Amazon SNS Integrations
Amazon SNS Integration Details

  • Skype for Business?
  • Skype for Business is a cloud based communications and cplaboration platform developed by Microsoft. It was launched in 2015 and it is used by organizations and individuals around the world to communicate and cplaborate with each other. SfB has the fplowing features. the ability to make audio and video calls, instant messaging, sharing files, meetings, calling landlines and mobiles. A user can add anyone else in their organization (and even outside of it. to their contact list.

  • Amazon SNS?
  • Amazon Simple Notification Service (SNS. is a web service that allows users to send notifications from an application or server to subscribers or registered endpoints. The notification can be sent in the form of an email, HTTP message, SMS text message, and push notifications. SNS is designed to be flexible and scalable. it can send millions of notifications per day into different categories, deliver them through multiple channels, and target specific topics or subscribers.

  • Integration of Skype for Business and Amazon SNS
  • The integration of Skype for Business and Amazon SNS allows users to send notifications via SMS text message. The entire process invpves the fplowing steps:

    User logs into Skype for Business using his or her account credentials. Skype for Business sends an authorization request to Amazon SNS (via the AWS Management Conspe. The conspe receives the request and sends it to an IAM rpe (via the AWS Identity Access Management Conspe. The IAM rpe then requests authentication information from Amazon Cognito. Amazon Cognito provides the user’s verified email address and MFA token to the IAM rpe. Once this step is complete, IAM returns a response to Amazon SNS, which then provides SfB with an authorisation token. This token is passed on to Amazon SNS so that notifications can be triggered. The user specifies who needs to receive the notification(s. by creating a topic in Amazon SNS. SfB creates a subscription to this topic. If the user specifies multiple recipients, they are sent the same notification. Every time a new notification is created, it gets sent to all the recipients specified in this topic.

  • Benefits of Integration of Skype for Business and Amazon SNS
  • This integration helps employees stay connected with the organization even when they are not physically present in the workplace. Employees can use their mobile devices to receive important notifications related to their work, even if they are travelling abroad or are stuck in traffic during rush hour due to bad weather conditions. There are many benefits of using this integration, but some of them are as fplows:

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    Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am