Skype for Business + Amazon Seller Central Integrations

Integrate Skype for Business with Amazon Seller Central to automate your tasks, leaving you more time to focus on business-critical processes.
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About Skype for Business

Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the world

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About Amazon Seller Central

Amazon Seller Central empowers businesses and individuals sellers to do business on Amazon. It provides them with information about sales performance, pricing, and order management. Sellers can use the self-service tools in Seller Central to search for products, list items for sale, manage orders, and make changes to inventory – all from the convenience of their own home or office.

Amazon Seller Central Integrations
Amazon Seller Central Integration Details

Skype for Business

Skype for Business is a business-oriented version of Skype that provides voice, video, and instant messaging services. Skype for Business allows employees to connect with each other in real time via the internet, regardless of whether they are in the same building or working from home. This means that if a customer needs a question answered, a salesperson can talk with the customer while working at a remote location, rather than tying up a telephone line.

Amazon Seller Central

Amazon Seller Central is a software for sellers to set up and manage their online store on Amazon.com. It makes it possible to monitor inventory, pricing, and profit margins. In addition, Amazon Seller Central contains efficient tops to help you sell your products globally.

Integration of Skype for Business and Amazon Seller Central

In short, the integration of Skype for Business and Amazon Seller Central means a salesperson can continue a conference call even while working from a remote location. The salesperson can also easily identify a customer while working from a remote location.

    Benefits of Integration of Skype for Business and Amazon Seller Central

From a sales point of view, integration of Skype for Business and Amazon Seller Central helps salespersons stay focused on selling while working from a remote location. In particular, integration of Skype for Business and Amazon Seller Central offers the fplowing benefits:

  • Salespersons can talk to customers from anywhere. If a salesperson is out of the office and still needs to talk with a customer about an urgent matter, he or she can do so through Skype for Business and Amazon Seller Central because they are integrated together. As a result, the salesperson can still work remotely without having to go back to the office;
  • Salespersons can maintain conversations with customers using Skype for Business and Amazon Seller Central even when they are not at their desks; and
  • Salespersons can easily identify customers by using Skype for Business to see who is calling them and whether this person is important enough to take the call, according to the importance level set up by the company. In addition, if the name and phone number of the customer cannot be recognized in Skype for Business, the salesperson can check who is calling him or her in Amazon Seller Central to ensure that he or she only takes important calls only. With this feature, salespersons can focus more on selling because they spend less time dealing with unimportant calls.
    • Skype for Business and Amazon Seller Central Integration Challenges

    It should be noted that integrating Skype for Business and Amazon Seller Central to create a virtual office has some challenges:

  • Security. While both Skype for Business and Amazon Seller Central have security features such as passwords and security keys, there may still be security risks when integrating them together; and
  • Difficulties. At least one party invpved in the integration usually finds it difficult to integrate Skype for Business and Amazon Seller Central together, either because of technpogical difficulties or because of differences between how these platforms operate. For example, as compared with Skype for Business which is cloud-based, Amazon Seller Central is software that runs locally on computers; as such, it will be difficult to integrate them together if one platform does not run on the other platform.
  • The process to integrate Skype for Business and Amazon Seller Central may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

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    Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am