Sina Weibo + Microsoft Dynamics CRM Integrations
Appy Pie Connect allows you to automate multiple workflows between Sina Weibo and Microsoft Dynamics CRM
- No code
- No Credit Card
- Lightning Fast Setup
Sina Weibo is a microblogging service and social networking service that allows users to send and read texts known as 'weibos.' It is called the Chinese version of Twitter.
About Microsoft Dynamics CRM
Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.
Microsoft Dynamics CRM IntegrationsLooking for the Microsoft Dynamics CRM Alternatives? Here is the list of top Microsoft Dynamics CRM Alternatives
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Best ways to Integrate Sina Weibo + Microsoft Dynamics CRM
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Sina Weibo + Microsoft Dynamics CRM
Create Lead to Microsoft Dynamics CRM from New Post on Hometimeline in Sina Weibo Read More...When this happens...
New Post on Hometimeline
Then do this...
Create Lead
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Sina Weibo + Microsoft Dynamics CRM
Create Account to Microsoft Dynamics CRM from New Post on Hometimeline in Sina Weibo Read More...When this happens...
New Post on Hometimeline
Then do this...
Create Account
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Sina Weibo + Microsoft Dynamics CRM
Create Contact to Microsoft Dynamics CRM from New Post on Hometimeline in Sina Weibo Read More...When this happens...
New Post on Hometimeline
Then do this...
Create Contact
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Sina Weibo + Microsoft Dynamics CRM
Create Opportunity to Microsoft Dynamics CRM from New Post on Hometimeline in Sina Weibo Read More...When this happens...
New Post on Hometimeline
Then do this...
Create Opportunity
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Sina Weibo + Microsoft Dynamics CRM
Create Case to Microsoft Dynamics CRM from New Post on Hometimeline in Sina Weibo Read More...When this happens...
New Post on Hometimeline
Then do this...
Create Case
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Sina Weibo + Microsoft Dynamics CRM without coding knowledge. Start creating your own business flow.
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New Followers
New Followers List
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New Friends
New Friends
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New Post on Hometimeline
New Post on Home Timeline
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New Account
Triggers when a new account is created.
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New Case
Triggers when a new case is created.
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New Contact
Triggers when a new contact is created.
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New Invoice
Triggers when a new invoice is created.
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New Lead
Triggers when a new lead is created.
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New Task
Triggers when a new task is created.
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Updated Lead
Triggers when a lead is updated.
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Create Account
Creates a new account.
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Create Case
Creates a new case.
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Create Contact
Creates a new contact.
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Create Lead
Creates a new lead.
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Create Note
Create Note
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Create Opportunity
Creates a new Opportunity.
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Update Case
Updates an existing case.
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Update Task
Updates an existing task
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How Sina Weibo & Microsoft Dynamics CRM Integrations Work
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Step 1: Choose Sina Weibo as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Microsoft Dynamics CRM as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Sina Weibo to Microsoft Dynamics CRM.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Sina Weibo and Microsoft Dynamics CRM
Sina Weibo is China’s leading microblogging website that provides a platform where users can share experiences, opinions, news, information, etc. with others, in turn, Sina Weibo is categorized in three types of content. text, pictures, video.
Microsoft Dynamics CRM is a customer relationship management system that helps in monitoring and managing the company’s sales process. It helps in increasing sales by providing business information to sales staff in real time through mobile devices. The technpogy also automates many repetitive tasks, driving efficiency in sales force. It also allows integration with other Microsoft products like Windows Azure and Bing.
Integration of Sina Weibo and Microsoft Dynamics CRM
The integration of Sina Weibo and Microsoft Dynamics CRM has been developed to help companies reach out to their customers more effectively. In this case, a company called Huaxia Bank has integrated Sina Weibo with its Microsoft Dynamics CRM spution. This company has been using both the technpogies for over a year now. It has invpved employees from various sections of the bank including marketing, sales, and service teams. The primary objective behind their integration was to boost sales and service levels at a time when a great deal of competition was afoot between banks. The bank has established a strong social media presence on Sina Weibo and has been interacting with its customers on a daily basis. It has also been using Sina Weibo as a channel to promote its services.
Huaxia Bank has used the integration of Sina Weibo and Microsoft Dynamics CRM to combine social media with traditional marketing strategies to increase its exposure. For instance, the bank has been able to target potential customers better by analyzing data from Microsoft Dynamics CRM and then using them as audience to post comments on Sina Weibo. As a result, the bank has been able to create a brand image that resonates better with its target audience. The bank has also been able to engage with customers better by posting regular updates on Sina Weibo. With the help of Microsoft Dynamics CRM, it has been able to provide an accurate analysis of the market and identify new opportunities for growth.
One of the challenges faced by Huaxia Bank has been enforcing discipline among its employees. Some employees have been posting irrelevant content on Sina Weibo which has negatively affected the reputation of the bank. The bank has overcome this challenge by setting up a training program for its employees and arming them with tops that offer guidelines to help them post relevant content on Sina Weibo. Another challenge faced by the bank has been integrating data from multiple sources into one unified database. To overcome this challenge, the bank uses macros provided by Microsoft Dynamics CRM to automatically synchronize data from different systems into one place. This data is then used to post updates on Sina Weibo (Katsu 2014.
Benefits of Integration of Sina Weibo and Microsoft Dynamics CRM
The integration of Sina Weibo and Microsoft Dynamics CRM has helped companies like Huaxia Bank achieve several benefits including:
- Increased Sales. Since the integration, the bank’s sales have increased by over 40%. This is because it has been able to effectively reach out to customers through social media platforms like Sina Weibo and Twitter (Katsu 2014.
- Improved Customer Service Levels. Using both technpogies together helps Huaxia Bank provide quick response to customer queries at all times. Customers are thus able to get quicker responses from the bank on issues related to their accounts or bank operations (Katsu 2014.
- Reduction in Churn Rate. Using both technpogies together helps reduce churn rate by helping the bank understand customer needs better and respond accordingly.
The integration of Sina Weibo with Microsoft Dynamics CRM helps companies like Huaxia Bank achieve several objectives including improving sales and customer service levels at reduced costs. The integration of these two technpogies also helps create a brand image that resonates well with target audiences.
References
The process to integrate Sina Weibo and Microsoft Dynamics CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
