simplesat + Zendesk Integrations

Syncing simplesat with Zendesk is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate simplesat + Zendesk

  • simplesat Zendesk

    Instagram + Zendesk

    Create a ticket in Zendesk whenever a new comment is added on any media in Instagram Read More...
    When this happens...
    simplesat New Comment
    Then do this...
    Zendesk Create Ticket
    Zendesk helps you offer speedy issue resolutions to your customers, but sometimes they come in through other channels as well. After setting this Zendesk – Instagram integration up, whenever a new comment is added on a media in Instagram, Appy Pie Connect will automatically create a corresponding new ticket in Zendesk. It's the perfect way to convert prospects into real customers.
    How this Instagram - Zendesk integration works
    • A new comment is added on a media in Instagram
    • Appy Pie Connect creates a new ticket in Zendesk
    What You Need
    • A Zendesk account
    • An Instagram account
  • simplesat {{item.actionAppName}}

    simplesat + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect simplesat + Zendesk in easier way

It's easy to connect simplesat + Zendesk without coding knowledge. Start creating your own business flow.

  • New Feedback

    Triggers when new feedback is received.

  • New or Updated Feedback

    Triggers when new feedback is received or update existing feedback.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How simplesat & Zendesk Integrations Work

  1. Step 1: Choose simplesat as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from simplesat to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of simplesat and Zendesk

  • simplesat?
  • Simplesat is a customer service software that works directly with Zendesk. This integration provides an advantage to the customers by helping them manage their issues, tickets, customer satisfaction, and social media marketing in one location. It helps in providing real-time data which helps in improving their performance.

  • Zendesk?
  • Zendesk is a software designed for customer support. It helps in providing the best possible customer experience by assisting customers, managing their interactions, and providing access to relevant resources. It helps in tracking the activities of customers. The software has been designed to meet the needs of all businesses at any size. The software has over 100,000 organizations that are using it.

  • Integration of simplesat and Zendesk
  • Integration of simplesat and Zendesk provides great benefits to the customers. These benefits are explained below.

    • Data Cplection

    The integration provides an opportunity to get real-time data about customers, including their status, interactions, satisfaction, and other data points. This data helps to make better decisions based on the insights. It also helps to predict the future behavior of customers. This will help in suggesting certain actions instead of taking reactive measures to spve problems. This will help in improving the quality of customer service.

    • Help Desk Automation

    Integration of customer service software simplifies the process of creating new tickets and managing existing tickets in the Zendesk software. It also automates tasks like sending emails, notifications, etc., to customers. This will reduce human errors and improve the efficiency of the help desk staff. This will help in improving the overall customer experience.

    • Social Media Integration

    The integration helps in managing social media activities for customers in one place. It also helps in monitoring all social activity across multiple social networks like Twitter, Facebook, LinkedIn, Google+ and others. It also provides options like sending messages through these channels to customers or fplowing up with them within Zendesk itself. This way, the company can track customers’ social media conversations across multiple channels in one place. This helps in improving the efficiency of social media management by providing a unified view of customer activity across different networks.

    • Predictive analysis for Tickets

    The integration allows users to set rules based on data points like customer case history, historical ticket activity, social media activity, etc., so that they can take action before a ticket is created or before a customer writes a negative review about the product or service being offered by the company. This will allow companies to automate some processes and prevent some problems from occurring at all.

    • Improved Customer Service Experience

    The integration provides a comprehensive view of an individual or company’s tickets across multiple channels and locations in one place. This will simplify the process of providing exceptional customer service while keeping track of all details related to each customer in one place. This will help in maintaining relationships with customers and increasing customer loyalty through effective communication with them. It also helps to keep contact details before making contact with a customer when required at a later stage.

    The integration of simplesat and Zendesk provides many benefits to both companies and their customers. It helps in managing customer interactions from multiple sources through a single platform and enables quick responses to customer queries whenever they occur even if they are posted on a social network or a public forum or a news site or any other source where they might be more likely to get lost among others. It will prove useful for both companies and their customers because it provides them with a more streamlined method of managing their interactions with each other even when they originate from various sources and remain managed in one place for future reference and analysis by the business analysts and decision makers.

    The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.