Integrate Shopify with SugarCRM

Appy Pie Connect allows you to automate multiple workflows between Shopify and SugarCRM

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About Shopify

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. It includes a huge selection of tools for anyone looking to start an eCommerce business.

About SugarCRM

SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.

Want to explore Shopify + SugarCRM quick connects for faster integration? Here’s our list of the best Shopify + SugarCRM quick connects.

Explore quick connects

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Connect Shopify + SugarCRM in easier way

It's easy to connect Shopify + SugarCRM without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Blog Entry

    Triggers when a new entry is added to a blog in your Shopify store.

  • New Cancelled Order

    Triggers whenever a order is "cancelled" (with line item support).

  • New Customer

    Triggers when a new customer is added to your Shopify account.

  • New Order

    Triggers when a new purchase is made (only open orders) (with line item support).

  • New Order (Any Status)

    Triggers when a new purchase is made (of any order status).

  • New Paid Order

    Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).

  • New Product

    Triggers when a new product is added to your Shopify store.

  • Updated Order

    Triggers when an order is updated (with line item support).

  • New Case

    Triggers when you add a new case

  • New Contact

    Triggers when you add a new contact

  • New Lead

    Triggers when you add a new lead

  • New Opportunity

    Triggers when you add a new opportunity

  • New Task

    Triggers when you add a new task

  • New User

    Triggers when you add a new user

  • Actions
  • Create Custom Collection

    Creates a custom collection.

  • Create Customer

    Creates a new customer.

  • Create Order

    Creates a new order (with line item support).

  • Create Product

    Creates a new product.

  • Update Order

    Update a existing order.

  • Create Case

    Create a new case

How Shopify & SugarCRM Integrations Work

  1. Step 1: Choose Shopify as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SugarCRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Shopify to SugarCRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shopify and SugarCRM


Shopify is a Canadian e-commerce company based in Ottawa. It develops e-commerce sputions for small businesses, large companies, and non-profit organizations. Through the use of its software, various online storefronts can be created with the capability of accepting multiple types of payments. These storefronts can be accessed through web browsers or mobile devices. Shopify states that it has over 500,000 merchants using its platform and is processing more than $50 billion in annual gross merchandise vpume.

Shopify was founded by Tobias Lütke, Daniel Weinand, and Scott Lake on June 28, 2004. It was initially launched under the name Snowdevil as a winter equipment rental service based in Lake Tahoe, California. In 2008, the company moved its headquarters to Ottawa, Canada. In January 2012, Shopify launched an iPad-only app called Shopify Mobile. In May 2013, Shopify launched an app for Google Glass. In May 2016, Shopify acquired Jet Cooper, a London-based digital design agency.


SugarCRM is a customer relationship management (CRM. software company, headquartered in San Mateo, California. The company was co-founded by John Roberts and Curt Steinhorst in 2004. SugarCRM’s software allows organizations to track contacts, leads, accounts, activities and cases within sales, marketing and support teams. SugarCRM also offers professional services for customers who wish to upgrade or install the software themselves. The company has received various industry awards including the Stevie Awards for Sales & Customer Service (2009), and Customer Relationship Management (CRM. Software (2016. Sugar Enterprise Edition is used by NASA to manage its relationships with external organizations.

Integration of Shopify and SugarCRM

Shopify and SugarCRM have been integrated together so that they can communicate and share data between each other. The integration between the two platforms enables the ability to create lead forms that are automatically uploaded into a SugarCRM account when a customer fills out a form on Shopify. The integration has been done so that when a customer purchases an item from a store, these items will then be added into the customer’s account on SugarCRM. This integration has been done so that this data can be shared between the two platforms instead of having to manually input the data into each system. Most of the integration has been done between Shopify and SugarCRM however some of it is still being worked on because there are some errors occurring in regards to uploading the information into SugarCRM. However, the integration between the two platforms has been made very easy so that data can be easily transmitted into one or both of the platforms making it much easier for business owners.

Benefits of Integration of Shopify and SugarCRM

The benefits of integrating Shopify and SugarCRM together include an easier management and tracking of data. Since both platforms are cloud based, data can be easily transferred between them without having to worry about losing any important information that may have been lost when transferring data from one system to another. For example, if a customer purchases an item from a store located on Shopify, then all information pertaining to that purchase will be automatically transferred into SugarCRM where it can be stored for future reference. This allows business owners to keep track of what customers are purchasing on their websites which could potentially lead to new sales opportunities. This integration makes it much easier for business owners to manage their websites which saves time for those who may not have a lot of experience in managing both platforms. Overall integrating these two platforms together has many advantages but some disadvantages may occur as well such as errors occurring when transferring data from one platform to another or the need for technical assistance to set things up correctly for your website.

In conclusion, this article has discussed how integrating Shopify and SugarCRM together has many advantages and some disadvantages as well which are mainly caused by technical difficulties when attempting to transfer information from one platform to another. Although this integration has many benefits such as an easier management and tracking of data the problems arising from this integration creates a lack of confidence in the reliability of the two platforms when transferring data between them which is one of the main reasons why businesses choose not to integrate these two platforms together. Overall integrating these two platforms together has many advantages; however technical difficulties may arise when attempting to do so which may cause businesses from implementing this into their platforms such as Shopify and SugarCRM.

The process to integrate Shopify and SugarCRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on January 25,2023 05:21 pm