Integrate Shopify with Intercom

Appy Pie Connect allows you to automate multiple workflows between Shopify and Intercom

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About Shopify

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. It includes a huge selection of tools for anyone looking to start an eCommerce business.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Want to explore Shopify + Intercom quick connects for faster integration? Here’s our list of the best Shopify + Intercom quick connects.

Explore quick connects

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Connect Shopify + Intercom in easier way

It's easy to connect Shopify + Intercom without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Blog Entry

    Triggers when a new entry is added to a blog in your Shopify store.

  • New Cancelled Order

    Triggers whenever a order is "cancelled" (with line item support).

  • New Customer

    Triggers when a new customer is added to your Shopify account.

  • New Order

    Triggers when a new purchase is made (only open orders) (with line item support).

  • New Order (Any Status)

    Triggers when a new purchase is made (of any order status).

  • New Paid Order

    Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).

  • New Product

    Triggers when a new product is added to your Shopify store.

  • Updated Order

    Triggers when an order is updated (with line item support).

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Actions
  • Create Custom Collection

    Creates a custom collection.

  • Create Customer

    Creates a new customer.

  • Create Order

    Creates a new order (with line item support).

  • Create Product

    Creates a new product.

  • Update Order

    Update a existing order.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Shopify & Intercom Integrations Work

  1. Step 1: Choose Shopify as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Shopify to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shopify and Intercom

Shopify and Intercom are two software companies that connect businesses and customers. They both have similar goals, but use different methods to achieve them. Shopify is a Canadian company that provides e-commerce sputions for small, medium, and large businesses. Its primary focus is on small businesses, which is why Shopify is an ideal spution for the majority of small businesses. Intercom is a customer communication platform for businesses. It combines chat tops, in-app messaging, and email marketing to help businesses communicate with their customers.

Body

The integration of Shopify and Intercom allows for increased communication and functionality between the two platforms. Customers can log in to their account on either platform and find access to all of their information in one place. Customers can also use the two platforms together for cross-selling and up-selling purposes. For example, if a customer is browsing your Shopify store, they may see your latest blog post about your most popular products on Intercom. They can then choose to buy the product directly from you on Shopify. Another benefit of using both platforms is the ability to create personalized marketing experiences for customers. For example, when a customer makes a purchase on your site, they receive an email from Intercom asking if they would like to be included in your loyalty program. The customer can then choose to opt-in or opt-out of the loyalty program.

Conclusion

The process to integrate Shopify and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm