Integrate ShipStation with Zendesk

Appy Pie Connect allows you to automate multiple workflows between ShipStation and Zendesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
20 Million man hours saved

Award Winning App Integration Platform

About ShipStation

ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

  • Freshdesk Integration Freshdesk
  • Front Integration Front
  • HappyFox Integration HappyFox
  • Help Scout Integration Help Scout
  • LiveAgent Integration LiveAgent
  • Ticketbud Integration Ticketbud
  • TicketCo Integration TicketCo
  • Ticket Tailor Integration Ticket Tailor
  • ServiceNow Integration ServiceNow
  • Zoho Desk Integration Zoho Desk

Best ShipStation and Zendesk Integrations

  • ShipStation Integration Zendesk Integration

    ShipStation + Zendesk

    Create Ticket from Zendesk from Item Ordered to ShipStation Read More...
    Close
    When this happens...
    ShipStation Integration Item Ordered
     
    Then do this...
    Zendesk Integration Create Ticket
  • ShipStation Integration Zendesk Integration

    ShipStation + Zendesk

    Update User in Zendesk when Item Ordered is added to ShipStation Read More...
    Close
    When this happens...
    ShipStation Integration Item Ordered
     
    Then do this...
    Zendesk Integration Update User
  • ShipStation Integration Zendesk Integration

    ShipStation + Zendesk

    Create User from Zendesk from Item Ordered to ShipStation Read More...
    Close
    When this happens...
    ShipStation Integration Item Ordered
     
    Then do this...
    Zendesk Integration Create User
  • ShipStation Integration Zendesk Integration

    ShipStation + Zendesk

    Create Organization from Zendesk from Item Ordered to ShipStation Read More...
    Close
    When this happens...
    ShipStation Integration Item Ordered
     
    Then do this...
    Zendesk Integration Create Organization
  • ShipStation Integration Zendesk Integration

    ShipStation + Zendesk

    Update Ticket in Zendesk when Item Ordered is added to ShipStation Read More...
    Close
    When this happens...
    ShipStation Integration Item Ordered
     
    Then do this...
    Zendesk Integration Update Ticket
  • ShipStation Integration {{item.actionAppName}} Integration

    ShipStation + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect ShipStation + Zendesk in easier way

It's easy to connect ShipStation + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Item Ordered

    Triggers for each individual line item when a new order is created or imported.

  • Item Shipped

    Triggers for each individual line item when a new outbound shipping label is created for an order.

  • New Order

    Triggers when a new Order is created or imported in ShipStation

  • Order Shipped

    Triggers when a new outbound shipping label is created for an order.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Order

    Create Order

  • Mark an Order as Shipped

    Marks an order as shipped without creating a label in ShipStation.

  • Update Order

    Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

Compliance Certifications and Memberships

Highly rated by thousands of customers all over the world

We’ve been featured on

featuredon
Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How ShipStation & Zendesk Integrations Work

  1. Step 1: Choose ShipStation as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ShipStation to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ShipStation and Zendesk

Today, businesses need to be able to work seamlessly with customers and clients. This is especially true in an e-commerce environment. To do so, they use software that helps them create more streamlined and effective processes. One such type of software is customer service software. This allows companies to more easily manage their interactions with customers and increase sales through more efficient customer service. For example, companies can use different software to create multiple email addresses so they can conduct a conversation with a customer or client without having to switch apps. They can also use it for tracking packages and finding information about shipments. There are even some customer service software packages that allow businesses to respond to customers quickly by using speech recognition software.

One such company is ShipStation. ShipStation is a customer service platform that allows users to manage their entire shipping process through one easy-to-use interface. With ShipStation, users can track their shipments, send and receive shipping labels, and even integrate with other applications like Zendesk. Because of these features, ShipStation is the best option for e-commerce businesses.

Integration of ShipStation and Zendesk

Because ShipStation is so effective at helping manage packages, there are other companies that have integrated with this program. One such company is Zendesk. Zendesk is an online help desk platform that allows companies to manage consumer inquiries. Now, Zendesk has created integration with ShipStation so clients can track their packages in one place. By doing so, Zendesk has become a valuable resource for e-commerce businesses because it allows them to improve their business processes.

Benefits of Integration of ShipStation and Zendesk

There are several benefits when it comes to the integration of these two programs. First, it enhances the user experience. Users will find it easier to answer questions because they can see all of the information about shipments in one place. In addition, managers of an e-commerce business will be able to more easily see patterns in consumer behavior. This helps them make better decisions on how they handle customers and what products they should offer. The integration of these two programs is important because it allows e-commerce businesses to successfully compete on the market and grow their business through enhanced customer service capabilities.

Nowadays, businesses need to provide excellent customer service in order to boost their sales. However, providing great customer service requires a lot of time and effort from employees. Fortunately, there are companies like ShipStation and Zendesk that have created integrations that help businesses manage their customer service needs more efficiently. Because of these integrations, ShipStation and Zendesk are both great options for e-commerce businesses that want to streamline their operations and provide better customer service for their clients.

The process to integrate ShipStation and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.