ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.
Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.
It's easy to connect ShipStation + Drift without coding knowledge. Start creating your own business flow.
Triggers for each individual line item when a new order is created or imported.
Triggers for each individual line item when a new outbound shipping label is created for an order.
Triggers when a new Order is created or imported in ShipStation
Triggers when a new outbound shipping label is created for an order.
Triggers each time when a new message in a conversation is received.
Marks an order as shipped without creating a label in ShipStation.
Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request
Create or update a contact.
Updates an existing contact.
ShipStation is a shipping top that helps small businesses process their orders, cplect payments, and ship their packages.
Drift is a marketing and customer service top that helps companies create engaging, high-quality content for their customers.
Both ShipStation and Drift are designed to help small businesses with their growth strategy. While ShipStation focuses on the order fulfillment process, Drift’s focus is on the customer experience. These two tops work together to give small businesses a competitive edge.
For example, ShipStation offers integration with Drift via Zendesk chat. This integration lets you easily connect your chat with your customer’s email address, so you can respond to customer service inquiries in real time. The combination of these tops means you can close sales faster, provide better customer service, and ship orders more efficiently.
ShipStation and Drift work together seamlessly to give you an edge over your competition:
ShipStation and Drift work together seamlessly to give small businesses an edge over their competitors. Integration between these two tops allows you to streamline your order management process while still providing exceptional customer service throughout the entire customer journey.
The process to integrate ShipStation and Drift may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.