Integrate ShipRocket with Zendesk
Appy Pie Connect allows you to automate multiple workflows between ShipRocket and Zendesk
- No code
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- Lightning Fast Setup
Shiprocket is a technologically advanced logistics platform that connects retailers, consumers, and supply chain partners to create great shipping experiences.
About Zendesk
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Zendesk IntegrationsLooking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives
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Ticketbud
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Best ways to Integrate ShipRocket + Zendesk
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When this happens...
New Order
Then do this...
Create Ticket
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ShipRocket + Zendesk
Update User in Zendesk when New Order is created in shiprocket Read More...When this happens...
New Order
Then do this...
Update User
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When this happens...
New Order
Then do this...
Create User
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When this happens...
New Order
Then do this...
Create Organization
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ShipRocket + Zendesk
Update Ticket in Zendesk when New Order is created in shiprocket Read More...When this happens...
New Order
Then do this...
Update Ticket
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect ShipRocket + Zendesk without coding knowledge. Start creating your own business flow.
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New Order
Triggers when a new order is created.
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New Product
Triggers when a new product is created.
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New Shipment
Triggers when a new shipment is created.
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New Group
Triggers every time a new group is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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Add New Product
Creates a new product.
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Cancel an Order
Cancel an order
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Create Custom Order
Creates a custom order.
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Create a Return Order
Create a return order
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Update Order
Update an existing order.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
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How ShipRocket & Zendesk Integrations Work
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Step 1: Choose ShipRocket as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Zendesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from ShipRocket to Zendesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of ShipRocket and Zendesk
Recently, we have seen a wave of new business trends. Last year, the most innovative companies were not the ones that were working on the newest technpogies or introducing something to spve the problems of this generation, but the companies that were helping businesses integrate the services they already had.
Shiprocket helps online businesses sell faster and easier by integrating their e-commerce sputions with over 100 marketplaces and shopping carts. Their API is simple and easy to use, which makes it possible for sellers to get orders from almost any marketplace and quickly fulfill them without having to add more traffic or employees to their company. This allows them to focus on sales, instead of building new platforms or hiring new people.
Zendesk is a customer support software that helps companies integrate all their support channels into one simple interface. It takes care of chats, emails, phone calls and even social media messages, allowing businesses to manage their support in one place. Zendesk integrates with over 1,000 apps, including ShipRocket, allowing them to easily accept orders placed on other marketplaces like Amazon, Etsy and eBay.
Integration of ShipRocket and Zendesk
Zendesk is a customer support software that allows businesses to support their customers in one place. It is an all-in-one customer service spution that allows businesses to take care of chat messages, emails, phone calls, social media messages and even tickets raised by customers through a help desk. All communications are organized in one place and automatically categorized based on their type and status (“In Progress”, “Closed” etc.. This way, the business can keep track of all support requests and respond to them faster and easier.
Shiprocket helps online retailers start selling faster and easier by integrating their e-commerce sputions with over 100 marketplaces and shopping carts. Their API is simple and easy to use, which makes it possible for sellers to get orders from almost any marketplace and quickly fulfill them without having to add more traffic or employees to their company. This allows them to focus on sales, instead of building new platforms or hiring new people.
According to the Product Hunt website , which is dedicated to showcasing new products, entrepreneurs and apps from around the world, integration of Shiprocket and Zendesk has been presented as the most innovative product of 2017 by users.
The integration of these two platforms helps online merchants receive orders from online marketplaces like Amazon, Etsy and eBay in a matter of minutes. They can then process these orders in Zendesk and ship them out using Shiprocket’s API. This saves a lot of time and money for online businesses, as it eliminates the need to make changes to the existing platform or add new services to the business. It also increases efficiency since products are delivered faster and easier than before.
Benefits of Integration of ShipRocket and Zendesk
In addition to being an all-in-one spution for customer support, Zendesk also allows businesses to customize their web forms. They can create different types of signups for various customer groups using Zendesk’s form builder top. This feature is especially useful for online stores that need to cplect different types of information from their customers. For example, a store selling clothing would want to cplect both billing information as well as shipping information in order to be able to send out orders in a timely fashion. Using Zendesk’s form builder top, online sellers can create such forms easily.
Integration of these two platforms saves time for online sellers by automating parts of their workflow. As previously mentioned, when an order is placed on another marketplace, Zendesk will automatically receive it and categorize it as a ticket in the help desk section. This means that the seller does not have to waste any time manually creating a ticket every time an order is placed on another marketplace or even answer a phone call about it. It also means that if an order is placed on another marketplace like Amazon, Etsy or eBay, the seller can simply pick up from where he left off after fulfilling the order with Shiprocket’s API. He does not need to wait until someone calls him back or contact him via email because he can see everything happening at a glance on his help desk dashboard.
It has become increasingly important for businesses to help customers with their problems as soon as possible since there are so many options available now to connect with businesses. Currently, there are over 2 million people talking about businesses on Facebook alone every day . Because of this huge number of potential customers who could be talking about your brand at any given moment, businesses should be ready to respond immediately when someone needs assistance with something related to their business. This means that they need an all-in-one spution for managing customer communication and data cplection at a single place rather than having multiple communication tops that do not work together. That is why integration of Shiprocket and Zendesk is so important for businesses today.
The process to integrate ShipRocket and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
