Shiprocket is a technologically advanced logistics platform that connects retailers, consumers, and supply chain partners to create great shipping experiences.
Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.Mention Integrations
Mention + ShipRocketAdd New Product in shiprocket when New Alert is created in Mention Read More...
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Triggers when a new order is created.
Triggers when a new product is created.
Triggers when a new shipment is created.
Triggers when a new alert is added.
Triggers when a new mention comes through for the specified alert
Creates a new product.
Cancel an order
Creates a custom order.
Create a return order
Update an existing order.
Creates a new alert
Since the advent of e-commerce, the need for shipping has skyrocketed. The demand for delivery of goods and services is increasing rapidly due to the growing middle class. In fact, some people now question how their lives would be without it. It is no wonder that many companies have started to venture into the fulfillment business. While this is good news for consumers, it also poses a big challenge. Too many options can be confusing, especially when you are trying to get your product to a customer quickly.
ShipRocket, a SaaS (Software as a Service. shipping API platform that helps online sellers manage their shipments, has integrated with Mention, a platform dedicated to improving customer engagement by connecting brands and customers. This integration will make ShipRocket’s data available to Mention’s users so they can create actionable strategies to improve their customer experience. With this integration, ShipRocket users will now be able to improve customer engagement by using Mention’s analytics data to measure sentiment and identify trends in customer feedback.
The two companies have been working together for about a year to perfect the integration between the ShipRocket API and Mention’s application programming interface (API. Mention provides data about customer feedback and sentiment across social media channels. Upon receiving orders from ShipRocket, Mention is responsible for processing order information and updating the ShipRocket API with details like shipping and tracking information. ShipRocket then uses the API to calculate shipping costs, generate labels, and send out notifications.
The integration of these two platforms allows customers to create actionable strategies based on valuable data that is otherwise difficult to cplect. By analyzing customer feedback through Mention, merchants can better understand what their customers want and use this information in future marketing campaigns. For instance, by measuring positive or negative sentiment, merchants can learn whether they should change shipment carriers or drop certain products from their inventory. In addition, this integration will help online sellers prevent fraud by preventing orders that originate from bots or look suspicious because of frequent typos and made-up addresses.
The integration of ShipRocket and Mention gives online shoppers access to valuable data about their customers that previously was hard to track down. By putting this data into the hands of decision makers at different levels of an organization, merchants can improve both the customer experience and their bottom line.
The process to integrate ShipRocket and Mention may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.