Integrate shippit with Freshsales

shippit?

Shippit is an omnichannel shipping management software for eCommerce companies. The features of their top are order tracking, order management, real-time shipping rates, shipment visibility and more. Their website claims that they have more than 100 clients and they serve all the major eCommerce companies like Amazon, eBay, Etsy, Shopify, Wayfair and many others. They use Amazon as their primary carrier.

Freshsales?

Freshsales was started in 2013 by Vivek Vaidya and Anurag Jain. It is also called Freshdesk for sales and marketing teams. It is a full-feature Customer Relationship Management (CRM. platform for SMBs.

Integration of shippit and Freshsales

One of the biggest advantages of having both tops integrated with each other is the ability to create a seamless experience for customers. Shippit has integration with third party carriers only which helps in sending out emails to customers regarding their shipments along with tracking updates. With the help of Freshsales, you can get real time information about your customer like the total number of orders they have placed or the number of calls they have made in the past week. This information can be used to build a better relationship with your customers and help you gain their trust. You could also use this data to send them targeted offers which will help you increase your conversion rates.

Benefits of Integration of shippit and Freshsales

There are many benefits of integrating Freshsales with shippit. Some of the major benefits are:

Ease of access to information about your customers - With the help of Freshsales you can track your customers’ behaviour easily without any extra effort from your side. You can find out which orders they have placed the most, how many times they have called you in a month, how many times they have reached out to you using support tickets and many other things. All this information will help you build a better relationship with your customers. Increased efficiency - Integrating Freshsales with shippit will help you stay organized. When you integrate both the platforms, you will be able to get real time information about your customer and keep a detailed record of all their interactions with your team so that you can easily view them later on. Ease of use - With the help of shippit’s built-in integration with Amazon, integrating Freshsales with shippit will be really easy and quick. There won’t be any need to install any additional software or upload any files to any platform. All you will need to do is link your Freshsales account with shippit and you will be good to go!

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