shipcloud is the shipping service provider and represents a new generation in package shipping. A cloud-based service, it enables small and medium-sized online vendors to work easily and efficiently with all major shipping providers.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
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It's easy to connect Shipcloud + Zoho Desk without coding knowledge. Start creating your own business flow.
Triggers when a status for a shipment has been reached.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Adding this action into your Connect will create a real shipment. To avoid being charged you can use your sandbox key for creating the connect and switch to the live api key once everything works fine.
Creates a new shipment quote.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Shipcloud is a software that allows companies to integrate all their shipping software into one single platform, which makes the process of shipping easier. Zoho Desk is an online help desk software that works as a customer support system for small and medium-sized businesses. Zoho Desk is easy-to-use. It integrates with Shipcloud so that Shipcloud users can see the support tickets automatically on Shipcloud dashboard.
Shipcloud has integrated and partnered with other shipping software such as Amazon Seller Central, Shopify, and Bigcommerce. Shipcloud also has its own shipping software called Order Manager to allow users to manage shipments from multiple shipping carriers. The order tickets are automatically created when a customer places an order using any of the abovementioned shopping carts. The user can then access all the order information in Zoho Desk. Zoho Desk is a cloud-based help desk software that allows users to communicate with their customers directly through different channels. This helps in improving the customer service experience by streamlining the communication process between the customers and the company. Zoho Desk also has an agent management feature that allows agents to manage incoming tickets, assign tickets to specific agents, and view the interactions they have had with customers through the help desk system. The agents can also use Zoho Desk as a CRM system to work with existing customers. Zoho Desk is easy to set up and use. It comes with pre-built templates that users can use to build a help desk system quickly. Users can create a help desk system even if they do not have a technical background. The fplowing are the three main benefits of integrating Shipcloud and Zoho Desk:
Integration of Shipcloud and Zoho Desk gives access to Zoho Desk customers’ tickets from within Shipcloud software. All the data about orders and their status are available in one single place, making it easier for users to see what is going on with their orders. It also saves time as users do not have to switch between different tops. Integration of Shipcloud and Zoho Desk gives users an overview of their customers’ satisfaction levels, which helps them take appropriate steps to improve their customer service experience.
Integration of Shipcloud and Zoho Desk allows users to see order status changes in real time. This eliminates the need for users to manually check for updates. If shipping address is changed, then Zoho Desk will show the new address automatically. This helps users save time and increases efficiency.
Integration of Shipcloud and Zoho Desk helps in streamlining the communication process between customers and the company. The company can track issues easily and respond accordingly without needing too much effort.
The process to integrate Shipcloud and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.