Integrate Shipcloud with Intercom

Appy Pie Connect allows you to automate multiple workflows between Shipcloud and Intercom

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About Shipcloud

shipcloud is the shipping service provider and represents a new generation in package shipping. A cloud-based service, it enables small and medium-sized online vendors to work easily and efficiently with all major shipping providers.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Want to explore Shipcloud + Intercom quick connects for faster integration? Here’s our list of the best Shipcloud + Intercom quick connects.

Explore quick connects

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Connect Shipcloud + Intercom in easier way

It's easy to connect Shipcloud + Intercom without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Shipment Status

    Triggers when a status for a shipment has been reached.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Actions
  • Create Shipment

    Adding this action into your Connect will create a real shipment. To avoid being charged you can use your sandbox key for creating the connect and switch to the live api key once everything works fine.

  • Create Shipment Quote

    Creates a new shipment quote.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Shipcloud & Intercom Integrations Work

  1. Step 1: Choose Shipcloud as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Shipcloud to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shipcloud and Intercom

Shipcloud is a platform that allows users to ship packages without having the need to go to a shipping company. It works with USPS, UPS, FedEx, DHL, and other shipping companies. Shipcloud makes it easy to connect with these companies because it already has a lot of information about them. This saves time when creating shipments because there is no need to search for the information.

Shipcloud is also a big name in the industry and has been around for more than 10 years. This shows its ability to stay relevant to the market even if the market changes. It is also free to list a tracking number and offers a 7-day trial period. All these factors make it an excellent choice for any business or individual who needs to send a shipment.

Intercom is a customer communication platform. It helps businesses talk to their customers via messaging tops, live chat, email, and support ticketing system. It enables business owners to understand what their customers want and how they react to certain things. Intercom also helps businesses create mobile apps that are useful to their customers.

Integration of Shipcloud and Intercom

Integration between Shipcloud and Intercom is possible through either Appy Pie Connect or iConnectHue. iConnectHue is a software that enables different apps to communicate with one another through various triggers or events that occur within each app. iConnectHue allows every notification from an app to be transferred into another app. These notifications can be any kind of information such as an alarm or a text message. This feature proves useful because it allows businesses to receive notifications from Shipcloud and respond through Intercom.

Benefits of Integration of Shipcloud and Intercom

The benefits of integrating Shipcloud with Intercom include the fplowing:

It is cost-effective because businesses do not have to hire separate workers for customer support and shipping. Businesses can save money by using this integration for both functions. It is also convenient because businesses do not have to create separate accounts for all the shipping services. They use one account for all the shipping services.

It helps businesses get more sales by encouraging customers to contact them for assistance right away when they encounter an issue during the purchase process. Businesses can interact with customers without having the need to wait for the order to arrive first. The customer support team can spve problems right away and give feedback to the buyer so that the buyer gets what he or she wants. Customers will feel more appreciated and return to shop at that business again.

The process to integrate Shipcloud and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm