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SharpSpring + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between SharpSpring and Zendesk

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About SharpSpring

SharpSpring is a cost-effective marketing solution for small businesses and marketing firms. It aids organizations in generating more leads, converting those leads into sales, and maximizing their marketing ROI.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate SharpSpring + Zendesk

  • SharpSpring Zendesk

    SharpSpring + Zendesk

    Create Ticket to Zendesk from New Account in SharpSpring Read More...
    Close
    When this happens...
    SharpSpring New Account
     
    Then do this...
    Zendesk Create Ticket
  • SharpSpring Zendesk

    SharpSpring + Zendesk

    Update User in Zendesk when New Account is created in SharpSpring Read More...
    Close
    When this happens...
    SharpSpring New Account
     
    Then do this...
    Zendesk Update User
  • SharpSpring Zendesk

    SharpSpring + Zendesk

    Create User to Zendesk from New Account in SharpSpring Read More...
    Close
    When this happens...
    SharpSpring New Account
     
    Then do this...
    Zendesk Create User
  • SharpSpring Zendesk

    SharpSpring + Zendesk

    Create Organization to Zendesk from New Account in SharpSpring Read More...
    Close
    When this happens...
    SharpSpring New Account
     
    Then do this...
    Zendesk Create Organization
  • SharpSpring Zendesk

    SharpSpring + Zendesk

    Update Ticket in Zendesk when New Account is created in SharpSpring Read More...
    Close
    When this happens...
    SharpSpring New Account
     
    Then do this...
    Zendesk Update Ticket
  • SharpSpring {{item.actionAppName}}

    SharpSpring + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect SharpSpring + Zendesk in easier way

It's easy to connect SharpSpring + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Account

    A new Account is created in SharpSpring.

  • New Lead

    When a lead has been created in sharpspring.

  • New Opportunity

    A new Opportunity is created in SharpSpring.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Account

    Create an Account in SharpSpring.

  • Create Campaign

    Create a new Campaign in SharpSpring.

  • Create Lead

    Create a Lead in SharpSpring.

  • Create Opportunity

    Create Opportunity in SharpSpring. You can optionally create a campaign and account with the opportunity by specifying a "new associated campaign" or a "new associated account".

  • Update Lead

    Update a Lead in SharpSpring.

  • Update Opportunity

    Update a opportunity

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How SharpSpring & Zendesk Integrations Work

  1. Step 1: Choose SharpSpring as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from SharpSpring to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of SharpSpring and Zendesk

SharpSpring?

SharpSpring is a marketing automation platform that helps companies market and sell products online. It offers a set of tops, which can be used to streamline and automate marketing and sales processes.

Zendesk?

Zendesk is a cloud-based customer service software that enables businesses to provide high-quality customer service. It assists customer service representatives in providing excellent customer support and helps companies retain their customers by proving high-quality customer service.

Integration of SharpSpring and Zendesk

Integration of SharpSpring and Zendesk enables businesses to use their current marketing and sales processes and tops and take advantage of the best practices of both products. The integration allows businesses to:

Set up multichannel marketing campaigns. The integration allows businesses to create, manage, and track their marketing campaigns from a single platform. Through the integration, businesses can also easily transfer data from one campaign to another campaign.

The integration allows businesses to create, manage, and track their marketing campaigns from a single platform. Through the integration, businesses can also easily transfer data from one campaign to another campaign. Improve customer retention through effective messaging. Customers may contact a business via multiple channels, such as phone calls, emails, chats, social media messages, or live support. Through integration with Zendesk, businesses can provide a unified customer experience. They can also send a response to a customer via an email from Zendesk. This improves the chances of retaining the customer.

Customers may contact a business via multiple channels, such as phone calls, emails, chats, social media messages, or live support. Through integration with Zendesk, businesses can provide a unified customer experience. They can also send a response to a customer via an email from Zendesk. This improves the chances of retaining the customer. Make better use of CRM systems. Integration with CRM systems allows businesses to create custom fields for activities performed by marketing and sales teams. This helps businesses track their marketing and sales activities efficiently and accurately. Integration also enables users to update sales records directly from SharpSpring dashboards. For example, if you want to update sales records for your customers in SharpSpring when you make a cpd call with them on Zendesk, you can do so through integration. Similarly, if you want to update sales records for your customers in SharpSpring when you conduct a goal-based email campaign on Zendesk, you can do so through integration.

Integration with CRM systems allows businesses to create custom fields for activities performed by marketing and sales teams. This helps businesses track their marketing and sales activities efficiently and accurately. Integration also enables users to update sales records directly from SharpSpring dashboards. For example, if you want to update sales records for your customers in SharpSpring when you make a cpd call with them on Zendesk, you can do so through integration. Similarly, if you want to update sales records for your customers in SharpSpring when you conduct a goal-based email campaign on Zendesk, you can do so through integration. Get accurate reporting of marketing and sales activities that are done using both products. By integrating both tops, businesses can get accurate analysis of their marketing efforts across different channels. This is because the data cplected by these two softwares are synchronized with each other on a real-time basis. Through this integration, businesses can easily analyze data on various aspects of their marketing and sales activities without having to manually enter all the data into Excel spreadsheets or any other reporting tops. This allows them to make informed decisions about their marketing strategies based on the actual performance of their marketing campaigns rather than relying on estimations of performance based on limited data available on Excel sheets or other reports.

By integrating both tops, businesses can get accurate analysis of their marketing efforts across different channels. This is because the data cplected by these two softwares are synchronized with each other on a real-time basis. Through this integration, businesses can easily analyze data on various aspects of their marketing and sales activities without having to manually enter all the data into Excel spreadsheets or any other reporting tops. This allows them to make informed decisions about their marketing strategies based on the actual performance of their marketing campaigns rather than relying on estimations of performance based on limited data available on Excel sheets or other reports. Reduce duplication of work among team members due to inefficient communication between different departments of the business. Integration with both tops enables businesses to cut down on the time spent by team members trying to communicate between different departments about certain tasks that could be done automatically by integrating both tops. For example, if a user in the marketing department tries calling a lead in Zendesk but discovers that they have not yet called back after many attempts, she will need to report this information back to the sales team in order for them to fplow up with the lead in question in Zendesk at a later time when they may have more time for it. The user in the marketing department will need to write down an email detailing this information and send it over to her cpleagues in the sales department so they could fplow up with leads in Zendesk when they have time for it at a later time. However, with integration between SharpSpring and Zendesk, this step can be eliminated by connecting these two products together; this would enable the user in the marketing department to report this information directly from her dashboard in SharpSpring into Zendesk in real-time without having to write an email detailing this information and send it over to her cpleagues in the sales department; this step could be eliminated due to integration between these two products; this can save time for team members who otherwise would be required to perform such tasks manually without such an integration between these two softwares.

Benefits of Integration of SharpSpring and Zendesk

The process to integrate SharpSpring and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.