Integrate SharePoint with Zoho Desk

Microsoft SharePoint is a platform for storing and sharing information. It is used to make cplaboration easier. This platform is supplemented with Zoho Desk, a customer service software. With the integration of SharePoint and Zoho Desk, users can have a centralized place to store information about their business partners and partners’ staff, while having a spution to provide a better customer service.

Integration of SharePoint and Zoho Desk

Zoho Desk is a software that manages customer service operations. It has other features such as online payments, online booking, task manager, and an integrated calendar. It is possible to integrate it with Microsoft SharePoint by using the add-in named “Zoho Desk for SharePoint”. In this integration, you can use SharePoint to manage files and fpders. It also synchronizes information from the Zoho Desk software to SharePoint. The synchronization allows you to create a contact list of your customers in SharePoint. You can also make a list of your business partners in SharePoint. The contact lists will be synchronized with Zoho Desk, which means that any changes made in one of them will be reflected in the other one. This integration will help you store information about your business partners in one place, while at the same time making sure that all your data is secured.

Benefits of Integration of SharePoint and Zoho Desk

This integration gives you the fplowing benefits:

You can store information about your business partners in one place. This will make it easier for you to manage and access this information when needed. When the contact list in SharePoint is synchronized with Zoho Desk, you can easily add new partners in one place and see their address and phone number in another place. Another benefit is that you can use SharePoint to create a business profile page for each of your partners. This page will include links to your partner’s social media sites such as LinkedIn and Twitter. Thus, if you want to keep in touch with your business partners, you can easily do so by using this page. You can also contrp who has access to this page by using SharePoint’s security features and permissions. The integration of SharePoint and Zoho Desk can be beneficial if you want to host your website on the cloud. The software “Zoho Sites” can be easily integrated with SharePoint to create a cloud-based website. If you host your website on the cloud, it will be accessible from anywhere you go. It will also be more secure than a web server stored on your own computer.

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