Integrate ServiceNow with Zoho Desk

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Zoho Desk

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

Zoho Desk Integrations
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Best ServiceNow and Zoho Desk Integrations

  • ServiceNow Integration Zoho Desk Integration

    ServiceNow + Zoho Desk

    Create Ticket to Zoho Desk from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Zoho Desk Integration Create Ticket
  • ServiceNow Integration Zoho Desk Integration

    ServiceNow + Zoho Desk

    Update Ticket in Zoho Desk when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Zoho Desk Integration Update Ticket
  • ServiceNow Integration Zoho Desk Integration

    ServiceNow + Zoho Desk

    Update Contact in Zoho Desk when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Zoho Desk Integration Update Contact
  • ServiceNow Integration Zoho Desk Integration

    ServiceNow + Zoho Desk

    Create Customer to Zoho Desk from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Zoho Desk Integration Create Customer
  • ServiceNow Integration Zoho Desk Integration

    ServiceNow + Zoho Desk

    Create Account to Zoho Desk from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Zoho Desk Integration Create Account
  • ServiceNow Integration {{item.actionAppName}} Integration

    ServiceNow + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect ServiceNow + Zoho Desk in easier way

It's easy to connect ServiceNow + Zoho Desk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How ServiceNow & Zoho Desk Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zoho Desk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Zoho Desk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Zoho Desk

  • ServiceNow is a cloud-based platform that provides IT service management. It is used by more than 1,200 enterprise customers in the healthcare, insurance, education, energy, and financial services industries.
  • ServiceNow was founded in 2003 in San Diego, California by Fred Luddy, Michael DeMaria, and Van Lindberg. The company began development in 2005 and launched ServiceNow 1.0 in March 2007. In May 2009, ServiceNow acquired Zaius (sales automation), which led to the addition of a sales module to the platform. On January 7, 2010, ServiceNow introduced the self-service portal and the ability for managers to delegate tasks.

    In April 2010, ServiceNow launched ServiceNow 2.0, which included data integration capabilities and an updated web interface.

    On July 21, 2011, HP announced it had agreed to acquire ServiceNow for $5.3 billion in cash plus $700 million in assumed equity awards. The acquisition was completed on November 4, 2011.

    In June 2014, ServiceNow announced the acquisition of Loggly.

    In August 2015, ServiceNow announced the acquisition of FieldOne.

    In September 2017, ServiceNow launched its 5th version of the platform. This version of the platform introduces features such as real-time analytics and machine learning capabilities.

    Zoho Desk is an end-to-end support spution that includes CRM, Help Desk, online messaging, and knowledge base management. Zoho Desk was founded in 2006 by Sridhar Vembu. The company currently has offices in Tokyo, Austin and Chennai and employs over 500 people worldwide.

    The benefits of integrating Zoho Desk and ServiceNow are:

    1- Easy deployment of Zoho Desk into a ServiceNow domain;

    2- Fast delivery of Zoho Desk products;

    3- Upgraded user experience and easy navigation between both systems; and lastly

    4- Improved customer service and business agility by supporting increased number of users and locations.

    The process to integrate ServiceNow and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.