Integrate ServiceNow with Zoho CRM

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Zoho CRM

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Zoho CRM

Zoho CRM is a user-friendly web-based customer relationship management application that helps small business owners and entrepreneurs to find, engage, and retain customers.

Zoho CRM Integrations
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Best ServiceNow and Zoho CRM Integrations

  • ServiceNow Integration Zoho CRM Integration

    ServiceNow + Zoho CRM

    Create/Update Lead to Zoho CRM from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Zoho CRM Integration Create/Update Lead
  • ServiceNow Integration Zoho CRM Integration

    ServiceNow + Zoho CRM

    Create/Update Contact to Zoho CRM from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Zoho CRM Integration Create/Update Contact
  • ServiceNow Integration Zoho CRM Integration

    ServiceNow + Zoho CRM

    Create Module Entry to Zoho CRM from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Zoho CRM Integration Create Module Entry
  • ServiceNow Integration Zoho CRM Integration

    ServiceNow + Zoho CRM

    Add Attachment in Zoho CRM when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Zoho CRM Integration Add Attachment
  • ServiceNow Integration Zoho CRM Integration

    ServiceNow + Zoho CRM

    Create/Update Lead from Zoho CRM from Updated Record to ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration Updated Record
     
    Then do this...
    Zoho CRM Integration Create/Update Lead
  • ServiceNow Integration {{item.actionAppName}} Integration

    ServiceNow + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect ServiceNow + Zoho CRM in easier way

It's easy to connect ServiceNow + Zoho CRM without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Contact

    Triggers when a new contact is added.

  • New Record

    Triggers instantaneously when any entry is created in the specified module.

  • New or Updated Contact

    Triggers when a new contact is added or modified in Zoho.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Add Attachment

    Add attachment to the selected Module entry.

  • Create Module Entry

    Creates a new entry in a module

  • Create/Update Contact

    Adds a new contact. (Note: you can use this Connect to update an existing one too.)

  • Create/Update Lead

    Adds a new lead in Zoho CRM. (Note: this Connect can be used to update an existing one too.)

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How ServiceNow & Zoho CRM Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zoho CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Zoho CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Zoho CRM

ServiceNow

ServiceNow is a cloud based IT service management platform, which is specifically designed to help IT organizations across the globe in streamlining their processes. It helps the IT departments with inventory management and configuration management. Some of the key features of ServiceNow include workflow automation, analytics and compliance management.

ServiceNow was founded in 2003 by Fred Luddy, who also happens to be the current CEO of the company. The company was initially named as ‘Nextiva’ but in 2007 it was re-branded as ServiceNow. It is currently headquartered in San Diego, California.

Zoho CRM

Zoho CRM is a customer relationship management software created by a division of Zoho Corporation, which is based out of Bangalore in India. Fplowing are some of the key features of Zoho CRM:

HelpDesk. This feature provides end to end support for service requests and issues.

This feature provides end to end support for service requests and issues. Sales. This feature manages sales and marketing activities.

This feature manages sales and marketing activities. Marketing Automation. This feature automates marketing campaigns through emails and phone handling.

This feature automates marketing campaigns through emails and phone handling. Social Media. This feature allows users to manage social media activities such as Facebook page, Twitter feed etc.

This feature allows users to manage social media activities such as Facebook page, Twitter feed etc. Customer Support. This feature allows users to handle inbound calls and emails.

This feature allows users to handle inbound calls and emails. CRM Integration. This feature helps integrate all other features and platforms using its APIs (Application Program Interfaces.

This feature helps integrate all other features and platforms using its APIs (Application Program Interfaces. Dashboard. This feature provides real time updates about the performance of the organization through reports and graphical analysis.

This feature provides real time updates about the performance of the organization through reports and graphical analysis. Mobile Access. This feature enables access to all business data from mobile devices.

This feature enables access to all business data from mobile devices. Data Backup. This feature allows users to backup all data stored on Zoho CRM server to external storage devices.

The process to integrate ServiceNow and Zoho CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.