ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.
Zoho Books is cloud-based accounting software that lets you manage your accounts, stay GST compliant, automate company procedures, and collaborate across departments.
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Triggers when a new record is created.
Triggers when a record is update.
Triggers when a new contact is created.
Triggers every time a new credit note is created.
Triggers every time a new estimate is created.
Triggers every time a new item is created.
Triggers every time a new purchase order is created.
Triggers on a new sales invoice in Zoho Books.
Triggers every time a new sales order is created.
Creates a new record in a table.
Update a old record in a table.
Creates a new bill.
Creates a new contact.
Creates a new item.
Creates a new sales invoice in Zoho Books.
Create and Updates an existing contact.
Delete an existing Invoice.
Updates an existing contact.
Updates an existing invoice in Zoho Books.
In this assignment, you will be creating an outline for a paper that gives an introduction to ServiceNow and Zoho Books. ServiceNow is a cloud-based service management platform that helps organizations automate their IT operations, assist users in respving their issues and manage the lifecycles of applications and services. The company was founded in 2004 by Fred Luddy and based in Santa Clara, California. As of 2018, the company has been valued at more than $10 billion. It provides a range of sputions to public and private sector clients worldwide. The company’s flagship product is the ServiceNow platform which includes the ServiceNow Operations Management Suite, ServiceNow PaaS and ServiceNow MSP. The platform can be used to manage IT services, customer service requests, event management, HR processes, financial services and other business functions.
Zoho Books is a web-based business accounting application for small and mid-sized businesses. Zoho Books can be accessed from any computer with an internet connection and is compatible with any operating system. Zoho Books features many modules including accounting, invoicing, contacts, expense reports, time tracking, customizable reports and more. Zoho Books is available as a SaaS (Software as a Service. or in the form of a downloadable desktop client.
Here are the body paragraphs:
The integration between ServiceNow and Zoho Books allows companies to create a seamless workflow between the two products. Zoho Books integrates with ServiceNow through its Modules Integration feature. With this integration, users can access the data from other departments quickly and easily. This includes purchase orders, assets, customer information, sales orders, etc. The integration also allows users to issue work orders in ServiceNow directly from Zoho Books. With this integration, users can access all customer information such as customer location details, customer history, billing history and customer contact details from Zoho Books within the ServiceNow interface. The integration also allows users to generate cases in ServiceNow from Zoho Books allowing them to handle support calls from customers from the same place.
ServiceNow has many benefits including better customer service, increased customer satisfaction and improved customer retention. These benefits have been achieved by automating major business processes thereby reducing human errors and providing better support to customers as well as employees. With the integration of Zoho Books with ServiceNow, these benefits are extended to the customer care department allowing them to handle cases quickly leading to quicker respution and more satisfied customers. Zoho Books also offers many benefits including real-time financial data, easy data reporting and analysis, easier tracking of expenses, ability to manage multiple locations from one dashboard, easy invoice creation and distribution etc.
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