Integrate ServiceNow with SMS Alert

ServiceNow

ServiceNow is an IT service management suite that replaces traditional systems and addresses the challenges of managing a complex IT environment. It is available for consumers as well as for enterprise organizations.

SMS Alert

SMS Alert is a mobile application that allows users to manage their services through a simple mobile interface. The users are allowed to view their appointments, manage their accounts and receive notifications about their services. The application automatically sends the users a notification when their services are due for renewal. Users can also receive notifications if they have not yet updated their profile or if they have any upcoming meetings.

Integration of ServiceNow and SMS Alert

The integration of ServiceNow and SMS Alert enables SMS Alert users to receive SMS alerts based on their profiles. This integration helps enterprises in efficient management of their customers by providing information about customers through this mobile application. The integration supports additional fields to be populated with data such as account number, appointment date, product name and customer type. When a user renews his/her service, he/she receives an SMS alert containing his/her service status.

Benefits of Integration of ServiceNow and SMS Alert

With this integration, SMS Alert users can access updates on their services from anywhere at any time. The integration also allows them to easily manage their accounts through this mobile application. They can also use this application to keep track of their appointments and to view the status of their services.

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