Integrate ServiceNow with SMS Alert

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and SMS Alert

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About SMS Alert

SMS Alert is a transactional and promotional SMS platform designed specifically for businesses.

Want to explore ServiceNow + SMS Alert quick connects for faster integration? Here’s our list of the best ServiceNow + SMS Alert quick connects.

Explore quick connects
Connect ServiceNow + SMS Alert in easier way

It's easy to connect ServiceNow + SMS Alert without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Send SMS

    Sends an SMS.

How ServiceNow & SMS Alert Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SMS Alert as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to SMS Alert.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and SMS Alert


ServiceNow is an IT service management suite that replaces traditional systems and addresses the challenges of managing a complex IT environment. It is available for consumers as well as for enterprise organizations.

SMS Alert

SMS Alert is a mobile application that allows users to manage their services through a simple mobile interface. The users are allowed to view their appointments, manage their accounts and receive notifications about their services. The application automatically sends the users a notification when their services are due for renewal. Users can also receive notifications if they have not yet updated their profile or if they have any upcoming meetings.

Integration of ServiceNow and SMS Alert

The integration of ServiceNow and SMS Alert enables SMS Alert users to receive SMS alerts based on their profiles. This integration helps enterprises in efficient management of their customers by providing information about customers through this mobile application. The integration supports additional fields to be populated with data such as account number, appointment date, product name and customer type. When a user renews his/her service, he/she receives an SMS alert containing his/her service status.

Benefits of Integration of ServiceNow and SMS Alert

With this integration, SMS Alert users can access updates on their services from anywhere at any time. The integration also allows them to easily manage their accounts through this mobile application. They can also use this application to keep track of their appointments and to view the status of their services.

The process to integrate ServiceNow and SMS Alert may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on January 25,2023 05:21 pm