Integrate ServiceNow with Pendo

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Pendo

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Pendo

Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.

Want to explore ServiceNow + Pendo quick connects for faster integration? Here’s our list of the best ServiceNow + Pendo quick connects.

Explore quick connects

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Connect ServiceNow + Pendo in easier way

It's easy to connect ServiceNow + Pendo without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Visitor

    Trigger when new visitor visit.

  • New Visitor From Report

    Trigger when a new visitor added in the report.

  • Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How ServiceNow & Pendo Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Pendo as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Pendo.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Pendo


ServiceNow is a cloud platform that provides IT organizations with an integrated set of self-service applications and workflows to better manage the day-to-day operations of IT service delivery.


Pendo is a Software as a Service (SaaS. spution that helps companies understand their customers, which improves product development and marketing efficiency. Pendo’s product intelligence platform delivers near real-time performance insights for web and mobile apps, as well as analytics for the full user experience.

Integration of ServiceNow and Pendo

ServiceNow and Pendo integration will provide capabilities to create a 360-degree view of user experience, providing real time visibility into user behavior. It will help you understand how customers use your product, help you identify issues associated with user experience and provide actionable information to address these issues.

For example, you can use Pendo to conduct a survey about your website or mobile app, and then incorporate the results into your ServiceNow instance. With this integration, you can identify user support incidents associated with a particular bug on your website or your mobile app. You can also use Pendo to gather feedback from customers about specific features or functionality in your product. This information can be combined with data from other sources, such as incident management, to see a more complete picture of customer experience.

Benefits of Integration of ServiceNow and Pendo

The fplowing are some of the benefits of integrating ServiceNow and Pendo:

The process to integrate ServiceNow and Pendo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm