ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.
Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.
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Looking for the Pendo Alternatives? Here is the list of top Pendo Alternatives
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Triggers when a new record is created.
Triggers when a record is update.
Trigger when new visitor visit.
Trigger when a new visitor added in the report.
Creates a new record in a table.
Update a old record in a table.
ServiceNow is a cloud platform that provides IT organizations with an integrated set of self-service applications and workflows to better manage the day-to-day operations of IT service delivery.
Pendo is a Software as a Service (SaaS. spution that helps companies understand their customers, which improves product development and marketing efficiency. Pendo’s product intelligence platform delivers near real-time performance insights for web and mobile apps, as well as analytics for the full user experience.
ServiceNow and Pendo integration will provide capabilities to create a 360-degree view of user experience, providing real time visibility into user behavior. It will help you understand how customers use your product, help you identify issues associated with user experience and provide actionable information to address these issues.
For example, you can use Pendo to conduct a survey about your website or mobile app, and then incorporate the results into your ServiceNow instance. With this integration, you can identify user support incidents associated with a particular bug on your website or your mobile app. You can also use Pendo to gather feedback from customers about specific features or functionality in your product. This information can be combined with data from other sources, such as incident management, to see a more complete picture of customer experience.
The fplowing are some of the benefits of integrating ServiceNow and Pendo:
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