Integrate ServiceNow with Office 365

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Office 365

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Office 365

Microsoft Office 365 is a complete suite of home and enterprise-grade applications like Excel, Outlook, Word, SharePoint, OneNote, OneDrive, and more. Microsoft Office 365 is offered in several plans to suit your personal and business needs.

Office 365 Integrations
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Best ServiceNow and Office 365 Integrations

  • ServiceNow Integration Office 365 Integration

    ServiceNow + Office 365

    Send Email in Office 365 when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Office 365 Integration Send Email
  • ServiceNow Integration Office 365 Integration

    ServiceNow + Office 365

    Create Event to Office 365 from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Office 365 Integration Create Event
  • ServiceNow Integration Office 365 Integration

    ServiceNow + Office 365

    Create Contact to Office 365 from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Office 365 Integration Create Contact
  • ServiceNow Integration Office 365 Integration

    ServiceNow + Office 365

    Send Email in Office 365 when Updated Record is added to ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration Updated Record
     
    Then do this...
    Office 365 Integration Send Email
  • ServiceNow Integration Office 365 Integration

    ServiceNow + Office 365

    Create Event from Office 365 from Updated Record to ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration Updated Record
     
    Then do this...
    Office 365 Integration Create Event
  • ServiceNow Integration {{item.actionAppName}} Integration

    ServiceNow + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect ServiceNow + Office 365 in easier way

It's easy to connect ServiceNow + Office 365 without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Calendar

    Triggers once you add a new calendar.

  • New Contact

    Triggers when a new contact is added to your account

  • New Email

    Triggers when a new e-mail is received in your inbox.

  • New Event

    Triggers when a new event is created in your calendar.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Create Contact

    Creates a new contact.

  • Create Event

    Create an event in the calendar of your choice.

  • Send Email

    Send an email from your Outlook account.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How ServiceNow & Office 365 Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Office 365 as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Office 365.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Office 365

The first impression of Office 365 for me was that it was a great service. I really liked how they offered so many options and services for those who wanted to use them and the price was fairly reasonable.

But recently, I’ve heard about another service called ServiceNow, which is a cloud service that works in the background for businesses across the world.

After doing some research on both services, I found that most businesses are using Office 365 while only a few are using ServiceNow. In this article, I will explain why I think that this is the case.

Integration with Office 365

First, I will talk about why integration is important. Integration is necessary because it means that all of the services in Office 365 can work together smoothly without anyone having to think about it. Because of this, it makes it easier for everyone to get things done and helps reduce confusion.

When it comes to integration, there are a few things that make ServiceNow different from Office 365. The first thing is that ServiceNow has an open API, which allows anyone to integrate ServiceNow with other systems. This allows for better integration between different systems and much greater flexibility for users. With Office 365, however, developers have to create integrations using Microsoft’s API because they do not have an open API like ServiceNow does.

The second thing is that ServiceNow has connectors for multiple other systems. For instance, it has connectors for Salesforce, Google Analytics, Google Drive, Twitter, Slack, and more. Conversely, Office 365 does not have these connectors, but they do have a plugin for Appy Pie Connect that allows people to connect the different systems together. This can be very useful if you want to use your tops to automate tasks and increase productivity. However, a problem with the Appy Pie Connect plugin is that it can only be used by owners of certain premium plans. Integrating with Appy Pie Connect is also more complicated than integrating with another system directly.

Because of these differences, I think that ServiceNow is better than Office 365 at integrating with other systems.

Benefits of Integration of ServiceNow and Office 365

Secondly, I will talk about what the benefits are of integrating ServiceNow and Office 365. The main benefit is that it improves productivity because people don’t have to run around looking for documents or spend a lot of time trying to figure out where something is stored. If someone is looking for a file, they can just search for it in Office 365 and they can quickly find what they are looking for without having to spend any time searching for it elsewhere. This makes it easier to find information and reduces confusion and wasted time spent looking for information.

Another benefit is that users can easily share data between different systems. If someone needs access to data in a different system, they can quickly get access to that data by opening it in Office 365 and then sharing it with others. With this method, users don’t have to worry about whether the person they need data from has been using a different system all day or if they are already busy working on something else. They can share and send files as needed without having to worry about any issues that might arise beforehand.

However, one issue with this is that the recipient doesn’t always get the file in their inbox immediately after being sent it unless they are using Outlook or Hotmail. Despite this, I still think that sharing data between different systems is a good feature of Office 365 because it makes getting information easier and prevents confusion about what people have been using over the course of the day. It can be very helpful if you need to share files and fpders with people who are working on projects with you or just need some information from someone else if you don’t know where something is located. This feature also goes well with the integration feature because it allows users to easily send data back and forth between different services without having to worry about how long it takes before they can receive the file or if they will get a chance to look at the file before having to send something else back again. Instead, they can focus on whatever else they need to get done whenever they need the time to do so.

Overall, I think that these features make Office 365 more productive than ServiceNow on its own because they allow people to work faster while reducing confusion about what people are doing when they aren’t available or if they have stepped away from their desks. A lot of companies have already integrated their services so that employees can improve their productivity and overall experience when working together. This makes integrating services even more important than before because people rely on their tops more than ever to get tasks done quickly and let everyone work together without wasting time on things like figuring out where information is located or waiting for people to send files back again after sending them something initially. Because of this, I think that ServiceNow should integrate more services in order to further improve productivity and make it easier for people to get things done quickly without wasting time on unnecessary tasks like searching for data or figuring out how things work together in individual services.

Overall, I think that Office 365 is better than ServiceNow because it offers more services for users while also being more flexible when it comes to integrating with other systems. This means that users can get more done in less time with less confusion about what they are doing during their workdays. There are still some issues with integrating the two services together but I think that this will get better over time as their API becomes more popular amongst other developers who want to create integrations themselves instead of having Microsoft create them themselves.

The process to integrate ServiceNow and Office 365 may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.