Integrate ServiceNow with Microsoft Dynamics 365 Business Central

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Microsoft Dynamics 365 Business Central

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution designed for small to medium-sized businesses. It helps businesses make informed decisions with connected data across accounting, sales, purchasing, inventory, and customer transactions.

Want to explore ServiceNow + Microsoft Dynamics 365 Business Central quick connects for faster integration? Here’s our list of the best ServiceNow + Microsoft Dynamics 365 Business Central quick connects.

Explore quick connects

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Connect ServiceNow + Microsoft Dynamics 365 Business Central in easier way

It's easy to connect ServiceNow + Microsoft Dynamics 365 Business Central without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • Execute Custom API Call

    Trigger when new data comes in your custom api call.

  • New Account

    Trigger when New Chart Of Account created.

  • New Company

    Trigger when new company is created

  • New Contact

    Trigger when new contact created.

  • New Customer

    Trigger when new Customer is created

  • New Customer Sale

    Trigger when a new customer sale is created

  • New Employee

    Trigger when new Employee is created

  • New Person

    Triggers when a new person is created.

  • New Sales Invoice

    Trigger when new sales invoice is created

  • New Sales Order

    Trigger when a new sales order is created in a specific account.

  • New Update Item

    Triggers every time a new item is created.

  • New Vendor

    Trigger when new vendor is created.

  • Updated Customer

    Trigger when a customer updated.

  • Updated Sales Order

    Trigger when any sales order updated.

  • Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Create Contact

    Create Contact

  • Create Customer

  • Create Employee

  • Create Item

    Creates an item.

  • Create Order Line Item

    Creates a new order line item.

  • Create Sales Invoice

  • Create Sales Order

  • Create Vendor

  • Update Customer

    Update Customer

  • Update Item

    Updates an item.

  • Update Sales Order

    Updates an order.

How ServiceNow & Microsoft Dynamics 365 Business Central Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Microsoft Dynamics 365 Business Central as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Microsoft Dynamics 365 Business Central.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Microsoft Dynamics 365 Business Central

  • ServiceNow is a cloud-based IT Service Management (ITSM. platform that provides customers with a single view of all their IT services. It is fully integrated with the Microsoft Azure cloud, which makes it easy for customers to connect on-premises applications with cloud applications. That allows customers to have a single view of all their IT services. ServiceNow was designed to automate the business processes that are associated with implementing or managing IT services.
  • Microsoft Dynamics 365 Business Central is a part of the Microsoft Dynamics 365 software family. It is an Enterprise Resource Planning (ERP. platform that helps companies manage their business processes and data across functional areas, such as finance, customer relationship management, operations, project service automation, and sales management. The software also integrates with products like PowerBI for real-time data analysis and PowerApps for rapid application development.
  • Integration of ServiceNow and Microsoft Dynamics 365 Business Central

    Integration of ServiceNow and Microsoft Dynamics 365 Business Central allows users to access functionality in both platforms from one interface. This integration eliminates duplicate data entry and makes cplaboration between personnel easier because users can access information from any device connected to the Internet.

    ServiceNow is an IT Operations Management (ITOM. spution that supports organizations with continuous delivery. Its capabilities include incident management, change management, knowledge management, compliance management, security management, self-service portal, configuration management, and automated workflows. It also offers personalization features so that users can personalize their views of the system based on their rpes and responsibilities.

    Microsoft Dynamics 365 Business Central is an ERP spution that brings together CRM, ERP, analytics, and online marketing sputions. It also includes tops for managing projects, service activities, and service desk operations. The software provides a single database that stores information about financial performance, customer relationships, human resources records, sales pipeline management, inventory management, and more. Users can access this information using a web browser or mobile app.

    Benefits of Integration of ServiceNow and Microsoft Dynamics 365 Business Central

    Integration of ServiceNow and Microsoft Dynamics 365 Business Central delivers several benefits to organizations, including:

    Improved customer experience – Customers can access information from any device through a unified interface. Also, employees can cplaborate easily because they can access information from one system without having to log into multiple systems. Furthermore, employees can create new cases from any device by clicking one button.

    Better efficiency – Employees can record time entries from any device just by entering a code instead of logging into multiple systems and recording time manually. Also, employees can see their workloads on a single dashboard without having to log into multiple systems. Therefore, they can better manage their time and not have to work overtime as often.

    Reduced costs – Integration of ServiceNow and Microsoft Dynamics 365 Business Central might save organizations money because it reduces the amount of duplicate data entry employees have to perform manually. Furthermore, employees can use personalization features to create dashboards based on their rpes and responsibilities so they can see only the information that pertains to them. They don’t have to waste time looking at information that doesn’t apply to them. With all these features working together, organizations can reduce costs because employees waste less time looking for relevant information and completing redundant tasks.

    In conclusion, integration of ServiceNow and Microsoft Dynamics 365 Business Central offers several benefits to organizations like improved customer experience, better efficiency, and reduced costs. To learn how you can integrate ServiceNow and Microsoft Dynamics 365 Business Central, contact us now.

    The process to integrate ServiceNow and Microsoft Dynamics 365 Business Central may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

    Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm