Integrate ServiceNow with Mattermost

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Mattermost

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Mattermost

Mattermost is an open source team collaboration platform tht brings all your company's conversations, documents, and applications together in one place, making it easy for your team to collaborate securely on the things that matter most.

Mattermost Integrations
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Looking for the Mattermost Alternatives? Here is the list of top Mattermost Alternatives

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Best ServiceNow and Mattermost Integrations

  • ServiceNow Integration Mattermost Integration

    ServiceNow + Mattermost

    Post Message in Mattermost when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Mattermost Integration Post Message
  • ServiceNow Integration Mattermost Integration

    ServiceNow + Mattermost

    Post Message in Mattermost when Updated Record is added to ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration Updated Record
     
    Then do this...
    Mattermost Integration Post Message
  • ServiceNow Integration ServiceNow Integration

    Mattermost + ServiceNow

    Update Record in ServiceNow when New Message Posted to Channel is created in Mattermost Read More...
    Close
    When this happens...
    ServiceNow Integration New Message Posted to Channel
     
    Then do this...
    ServiceNow Integration Update Record
  • ServiceNow Integration ServiceNow Integration

    Mattermost + ServiceNow

    Create Record to ServiceNow from New Message Posted to Channel in Mattermost Read More...
    Close
    When this happens...
    ServiceNow Integration New Message Posted to Channel
     
    Then do this...
    ServiceNow Integration Create Record
  • ServiceNow Integration ServiceNow Integration

    Gmail + ServiceNow

    Create records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    Close
    When this happens...
    ServiceNow Integration New Labeled Email
     
    Then do this...
    ServiceNow Integration Create Record
    ServiceNow is one of the best IT workflows management platforms that lets you automate your IT Business Management (ITBM) process. Use our Gmail-ServiceNow integration and make your IT business management more effective. After setting this integration up, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. You can add specific search term to make you connect quickly understand which emails need to be moved.
    How This Integration Works
    • A new email with a specific label on your Gmail account.
    • Appy Pie Connect automatically creates a record in your ServiceNow account
    What You Need
    • A Gmail account
    • A ServiceNow account
  • ServiceNow Integration {{item.actionAppName}} Integration

    ServiceNow + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect ServiceNow + Mattermost in easier way

It's easy to connect ServiceNow + Mattermost without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Message Posted to Channel

    When message post on perticular channel.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Post Message

    Post a new message to a channel.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How ServiceNow & Mattermost Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Mattermost as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Mattermost.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Mattermost

  • ServiceNow is a cloud-based platform for IT service management and customer relationship management. It was founded in 2006 by Fred Luddy and co-founder and CEO John Donham. It was initially built on the Salesforce.com platform but later became a standalone platform.
  • Mattermost is an open source enterprise software which allows teams to communicate through channels, groups and direct messages with secure access management, archiving and search. It is available for Windows, Mac, Linux and mobile platforms like iOS and Android. It also provides support for non-English languages like French, Italian, Spanish, German, Japanese and Chinese.
  • Integration of ServiceNow and Mattermost

    With the integration of ServiceNow and Mattermost, customers have the option to add their existing ServiceNow data into their Mattermost accounts. This enables them to easily do away with the need for multiple tops for various functions and services in the enterprise IT world. Customers can add more information about their services, create workflows that are triggered by events within their service desk information system, alongside information related to their Mattermost accounts like activity history, channels, groups and users.

    Benefits of Integration of ServiceNow and Mattermost

    • Faster decision making

    Integration of ServiceNow and Mattermost helps companies make faster decisions due to the availability of fresh information gathered from both systems. Information gathered from one system can be used to leverage the other system for faster regulatory compliance and improved productivity.

    • Better cplaboration between teams

    Information exchange between teams is streamlined with the integration of ServiceNow and Mattermost through channels, groups and direct messages using secure access management as well as discovery tops like search. This also helps improve cplaboration between team members because they have access to all relevant information on one platform without having to switch between various tops. It also allows team members to work together more effectively as they do not have to interrupt each other’s work or wait for others to finish their tasks before starting theirs.

    ServiceNow and Mattermost integration has proven to be beneficial for businesses in terms of faster decision making, better cplaboration between teams and reduced costs. Therefore it is highly recommended that enterprises integrate the two platforms for maximum benefits.

    The process to integrate ServiceNow and Mattermost may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.