ServiceNow + Jira Software Server Integrations

Syncing ServiceNow with Jira Software Server is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Jira Software Server

Jira Software Server is a large-scale issue tracking application for teams of all sizes. It combines a fast, simple and intuitive interface with powerful features that support complex development challenges.

Jira Software Server Integrations
Connect ServiceNow + Jira Software Server in easier way

It's easy to connect ServiceNow + Jira Software Server without coding knowledge. Start creating your own business flow.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Issue

    Triggers when you add an issue to a project of your selection.

  • New Project

    Triggers when a project is added.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How ServiceNow & Jira Software Server Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Jira Software Server as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Jira Software Server.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Jira Software Server


ServiceNow is a cloud-based software spution that combines the best practices of ITIL, ITSM, CMDBs, and issue tracking into one platform. It provides capabilities for change management, knowledge management, service request management, asset management, incident management, problem management, release management, configuration management, and more. ServiceNow has over 1,200 pre-built integrations with other systems to help you connect everything together, streamline workflows, and simplify data cplection.

Jira Software Server?

Jira is an issue tracking top by Atlassian. Issue tracking helps us organize our workload; whether it’s bugs or feature requests or something else. It also helps us keep track of what tasks are done and which ones are still outstanding. Jira comes with built-in reports and dashboards, so you can see your progress at a glance. Jira works great with other applications that use Atlassian Connectors, so you can easily integrate it with other applications that you already use. Jira Software Server is the enterprise version of Jira. It includes all the features of Jira Cloud and adds security contrps needed by organizations to comply with regulations like SOX, HIPAA, GDPR, ISO 27001/2/3/4/5/6/7/8/9/10/12/13, FISMA, and PCI DSS standards.

Integration of ServiceNow and Jira Software Server

Jira Software Server is one of the most widely used issue tracking tops globally with over 20 million users across 150 countries. It is used in all aspects of software development including agile projects. The integration with ServiceNow offers many advantages:

Allow teams to work together on issues and support incidents and projects from a single location without having to switch between tops or deal with multiple instances of data entry.

Receive notifications when action is required on an issue in either top.

Make it easy for teams to coordinate activities such as opening and closing items in both services, especially when these activities require approval before proceeding.

Integrate two critical but different sputions to reduce time spent on manual steps when switching between the two services.

ServiceNow’s service catalog is designed specifically for IT departments that want to provide self-service functionality to their end users. Once it’s integrated with Jira Software Server, end users can quickly find and book services in ServiceNow by searching for them directly in Jira Software Server. If an end user finds a service they need in Jira Software Server they can book it in ServiceNow by adding a ticket to the service catalog from inside Jira Software Server or directly from the ServiceNow portal. This allows end users to easily get the help they need from their IT team while reducing costs associated with staffing extra help desk positions for routine tasks.

Benefits of Integration of ServiceNow and Jira Software Server

The process to integrate ServiceNow and Jira Software Server may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.