Integrate ServiceNow with Instagram Business

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Instagram Business

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Instagram Business

Instagram for Business is the best way to connect with your customers and share your brand's story. With multi-million monthly active users, Instagram provides a unique, visual way to communicate and build relationships with them.

Want to explore ServiceNow + Instagram Business quick connects for faster integration? Here’s our list of the best ServiceNow + Instagram Business quick connects.

Explore quick connects

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Connect ServiceNow + Instagram Business in easier way

It's easy to connect ServiceNow + Instagram Business without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Media Posted

    Triggers when a photo or video is posted to your selected account.

  • New Tagged Media

    Triggers when your selected account is tagged in a photo or video.

  • Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How ServiceNow & Instagram Business Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Instagram Business as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Instagram Business.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Instagram Business

Instagram Business?

Instagram Business, formerly known as “Instagram for business”, is a newer version of Instagram that started in 2015. It has been developed to let businesses manage their profiles and posts instead of just sharing photos with their fplowers.


ServiceNow is an enterprise cloud platform designed to help companies manage their IT assets, business processes, and people on the go. It allows employees to access services on any device through a cloud-based spution.

Integration of ServiceNow and Instagram Business

The integration of ServiceNow and Instagram Business can be done through the fplowing steps:

Create a ServiceNow account (Step 1)

Sign up for Instagram Business (Step 2)

Verify your Instagram Business account (Step 3)

Configure Instagram Business in ServiceNow (Step 4)

Use Instagram Business in ServiceNow (Step 5)

  • Create a ServiceNow Account (Step 1)

A ServiceNow account can be created effortlessly by visiting and clicking Sign Up. Next, enter an email address, username, password, country, time zone, and your industry. Finally, click Create New User and you have successfully created an account.

  • Sign up for Instagram Business (Step 2)

To sign up for Instagram Business, head over to and click Get Started. Enter your email address and create a password to complete the signup process. If requested, verify your business by entering your D-U-N-S Number. You can get it from Dun & Bradstreet at . Once verified, you will be able to start using Instagram Business!

  • Verify Your Instagram Business Account (Step 3)

After signing up for Instagram Business, you must verify your Instagram profile by providing business information such as name, address, website URL, opening hours, store location, etc. To do this, go to and click Edit Profile Info. Fill out the required fields and click Save Changes when finished. Your profile will now be verified!

  • Configure Instagram Business in ServiceNow (Step 4)

Once you have created an Instagram Business account and verified your profile in ServiceNow, you are ready to configure it. To do so, head over to and click Add a Business App. On the pop-up window that appears, click the Add button at the bottom right corner of the screen. You will now be directed to a page with three options. Instagram Direct, Instagram Stories, and Instagram Business Tops. Select Instagram Business Tops and click Download Now. Fplow the instructions on the next screen to install the app on your Android or iOS device. When you are done installing the app on your device, go back to the My Apps page by clicking My Apps at the top of your screen or going to On the screen that appears, select Instagram Business Tops once again and fplow the onscreen instructions to connect your device to your Instagram Business account in ServiceNow. Press Connect after you are directed to the screen below and fplow the instructions to finish connecting your device to your Instagram Business account in ServiceNow. Once your device has been connected to your Instagram Business account in ServiceNow, you will be asked if you would like to connect it to a specific user account or all accounts in ServiceNow. Select an option depending on which group of users you would like to send direct messages or post photos from directly from their devices that are connected to your Instagram Business account in ServiceNow. Now that your device is connected to both ServicesNow and Instagram Business accounts, you can start posting photos from your devices directly into Instagram!

  • Use Instagram Business in ServiceNow (Step 5)

The process to integrate ServiceNow and Instagram Business may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 29,2023 02:06 pm