Integrate ServiceNow with GoToTraining

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and GoToTraining

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About GoToTraining

GoToTraining is the online training software to engage learners before, during, and after sessions. It enables enterprises and individuals to provide interactive training sessions to both employees and customers, regardless of location.

Want to explore ServiceNow + GoToTraining quick connects for faster integration? Here’s our list of the best ServiceNow + GoToTraining quick connects.

Explore quick connects

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Connect ServiceNow + GoToTraining in easier way

It's easy to connect ServiceNow + GoToTraining without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Training

    Triggers when there is a new training event.

  • New Training Registrant

    Triggers when you get a new registrant for a particular event.

  • Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Create Registrant

    Creates a registrant for a particular training.

  • Create Training

    Creates a training

How ServiceNow & GoToTraining Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick GoToTraining as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to GoToTraining.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and GoToTraining

ServiceNow?

ServiceNow is a comprehensive enterprise software platform that provides organizations with an integrated view of all IT services. It delivers services to end users via self-service, automation, and cplaboration (ServiceNow, n.d..

GoToTraining?

GoToTraining is an online learning management system for enterprise training and education that offers a browser-based interface to provide easy access to training resources from anywhere in the world. Training resources can be accessed by any type of device including desktop computers, laptops, tablets, and smartphones. GoToTraining supports training in many different languages, including English, French, German, Japanese, Portuguese, Spanish, and Swedish (GoToTraining, n.d..

Integration of ServiceNow and GoToTraining

The integration of ServiceNow and GoToTraining allows the two systems to communicate with each other in order to share data about a specific user or group of users. The fplowing diagram shown in Figure 1 illustrates how ServiceNow and GoToTraining could integrate with one another.

Figure 1. Integration of ServiceNow and GoToTraining

Once integrated, ServiceNow and GoToTraining can share information about a user or group of users using the ServiceNow APIs. In this case, a user named John Doe registers for a GoToTraining course named ‘Introduction to Computer Science’. John Doe is a member of a group named ‘IT Department’, which exists within a company called ‘Company’. When John Doe registers for the GoToTraining course ‘Introduction to Computer Science’, ServiceNow detects that he has registered for the course and records information about his registration in its database. This information then triggers an alert to send to the administrators of the ‘IT Department’ group. The alert states that one of their members has registered for a course within the GoToTraining system and includes the link to the GoToTraining course so that they can review it and register for it if necessary. The administrators of ‘IT Department’ can also see where John Doe is registered for the course by logging into ServiceNow and viewing his user profile page. On John Doe’s user profile page, they can see that he is registered for the course along with other information such as his contact details and department assignment (ServiceNow & GoToTraining, n.d..

The integration of ServiceNow and GoToTraining also helps ensure that all relevant parties are aware of any changes within the system and can take appropriate action where necessary. For example, if John Doe decides to cancel his registration for the ‘Introduction to Computer Science’ course due to unforeseen circumstances, he can do so through GoToTraining and this information will be updated in the ServiceNow database. When users make updates within their respective systems, they are alerted to confirm whether or not they want to proceed with their updates. This helps ensure that users are aware of any potential risks before they make changes within either system (ServiceNow & GoToTraining, n.d..

Benefits of Integration of ServiceNow and GoToTraining

The integration of ServiceNow and GoToTraining enables organizations to gain greater visibility into their overall operations. This increased visibility allows for more effective decision making throughout the organization as well as helps them to better manage their resources. A few key benefits include:

Knowledge sharing . The integration of ServiceNow and GoToTraining enables organizations to share knowledge across various departments within the organization so that various teams are working towards common goals. This allows organizations to increase efficiency while also reducing costs since they no longer have to waste time on redundant tasks.

. The integration of ServiceNow and GoToTraining enables organizations to share knowledge across various departments within the organization so that various teams are working towards common goals. This allows organizations to increase efficiency while also reducing costs since they no longer have to waste time on redundant tasks. Enhanced cplaboration . When users are able to cplaborate more effectively with each other, workflows are streamlined, processes become more efficient, and overall productivity increases. This is because teams are able to better utilize their cplective knowledge instead of repeating work that has already been completed by another team (e.g., service desk personnel. within the organization.

. When users are able to cplaborate more effectively with each other, workflows are streamlined, processes become more efficient, and overall productivity increases. This is because teams are able to better utilize their cplective knowledge instead of repeating work that has already been completed by another team (e.g., service desk personnel. within the organization. Improved reporting . Reporting becomes easier when organizations use tops like ServiceNow and GoToTraining because they are able to automatically share information between systems without having to manually enter data into multiple different files or spreadsheets. This also helps improve reporting accuracy since there is less room for human error since all data is entered directly into the system instead of relying on users manually entering data into multiple systems (ServiceNow & GoToTraining, n.d..

. Reporting becomes easier when organizations use tops like ServiceNow and GoToTraining because they are able to automatically share information between systems without having to manually enter data into multiple different files or spreadsheets. This also helps improve reporting accuracy since there is less room for human error since all data is entered directly into the system instead of relying on users manually entering data into multiple systems (ServiceNow & GoToTraining, n.d.. Increased efficiency. The integration of ServiceNow and GoToTraining allows organizations to increase their efficiency by providing them with a centralized view into all IT services provided throughout the organization rather than having to rely on separate databases for each individual service. Organizations also experience reduced errors as a result of integrating their systems as it reduces human error by preventing users from having to manually enter data into multiple systems (ServiceNow & GoToTraining, n.d..

In conclusion, ServiceNow and GoToTraining can be integrated with one another in order to share data about a specific user or group of users through the use of APIs by triggering alerts when a user registers for a course within the GoToTraining platform via ServiceNow. Once integrated, ServiceNow and GoToTraining can share information about a user or group of users using the ServiceNow APIs so that relevant parties are aware of any changes within either system as well as help ensure that all relevant parties are aware of any changes within the system and can take appropriate action where necessary. Furthermore, this integration improves reporting capabilities as well as increases organizational efficiency due to improved cplaboration between departments within the organization as well as enhanced knowledge sharing among employees throughout different departments (ServiceNow & GoToTraining, n.d..

The process to integrate ServiceNow and GoToTraining may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm