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ServiceNow + Facebook Messenger Integrations

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Facebook Messenger

  • No code
  • No Credit Card
  • Lightning Fast Setup
About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Facebook Messenger

Facebook Messenger is the official app for sending free messages and video calls to anyone in the world with a Facebook account. Send a photo, make a group video call, or get your friends on board—all in an instant.

Facebook Messenger Integrations
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Best ways to Integrate ServiceNow + Facebook Messenger

  • ServiceNow Facebook Messenger

    ServiceNow + Facebook Messenger

    Send Message in Facebook Messenger when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow New Record
     
    Then do this...
    Facebook Messenger Send Message
  • ServiceNow Facebook Messenger

    ServiceNow + Facebook Messenger

    Send Message in Facebook Messenger when Updated Record is added to ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Updated Record
     
    Then do this...
    Facebook Messenger Send Message
  • ServiceNow ServiceNow

    Facebook Messenger + ServiceNow

    Update Record in ServiceNow when New Message sent to Page is created in Facebook Messenger Read More...
    Close
    When this happens...
    ServiceNow New Message sent to Page
     
    Then do this...
    ServiceNow Update Record
  • ServiceNow ServiceNow

    Facebook Messenger + ServiceNow

    Create Record to ServiceNow from New Message sent to Page in Facebook Messenger Read More...
    Close
    When this happens...
    ServiceNow New Message sent to Page
     
    Then do this...
    ServiceNow Create Record
  • ServiceNow ServiceNow

    Facebook Messenger + ServiceNow

    Update Record in ServiceNow when New Message is created in Facebook Messenger Read More...
    Close
    When this happens...
    ServiceNow New Message
     
    Then do this...
    ServiceNow Update Record
  • ServiceNow {{item.actionAppName}}

    ServiceNow + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect ServiceNow + Facebook Messenger in easier way

It's easy to connect ServiceNow + Facebook Messenger without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Delivered Message

    Triggers when a new Message is sent to a page.

  • New Message

    Triggers when a new Message is sent to a page.

  • New Message Read

    Triggers when a new Message is sent to a page.

  • New Message sent to Page

    Triggers when a new Message is sent to a page.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Send Message

    Send message from facebook page.

How ServiceNow & Facebook Messenger Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Facebook Messenger as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Facebook Messenger.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Facebook Messenger

ServiceNow?

ServiceNow is a cloud-based enterprise service management software that enables organizations to manage IT and customer services. It provides an enterprise service desk for IT helpdesk support and end-user computing support, incident tracking, problem management and change management.

Facebook Messenger?

Facebook Messenger is a messaging application owned and operated by Facebook for the Android, iOS, Windows Phone, and desktop operating systems. It enables users to send messages without having to pay for SMS. The app was launched in August 2011 as a standalone messaging application; however, it was integrated into the main Facebook mobile app in April 2014. Facebook released a web-based version in 2015.

Integration of ServiceNow and Facebook Messenger

Facebook Messenger is one of the best communication tops among agencies’ employees. However, it is not suitable to communicate with customers. ServiceNow has been integrated with Facebook Messenger to improve the communication between agencies and their customers. The integration of Facebook Messenger and ServiceNow offers the fplowing benefits:

This integration helps agencies to engage with customers more effectively by enabling them to have real-time conversations about products or services offered.

It helps agencies to be able to receive customer feedback on their products or services or even on their website. It also allows agencies to provide immediate responses to their customers.

The integration of these two applications provides accountability since all communication can be tracked easily.

The integration of these two applications enables agencies to create more engaging and personalized experiences for their customers.

The integration of Facebook Messenger and ServiceNow provides multiple benefits to agencies. It enables agencies to connect and interact with their customers in real-time, giving them the ability to listen to their feedback and respond accordingly. With this integration, agencies can cplect customer data without needing physical data cplection forms. This functionality will enable agencies to reduce costs while improving their services delivery.

The process to integrate ServiceNow and Facebook Messenger may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.