Integrate ServiceNow with Evernote

ServiceNow?

ServiceNow is a cloud-based ITSM spution that provides automation, management, and integration across the enterprise IT service management processes. It operates as an on-demand, self-service support portal for IT department users.

ServiceNow provides integrated tops to facilitate ITIL, CMDB, IT security, asset management, ticketing, and vendor management.

ServiceNow is a complete ITSM spution that offers everything from configuration management to change management to problem management.

Evernote is a cloud-based service that allows users to save and access all their notes, documents, and information. It is a multi-platform app available for Windows, Mac, Android, iOS, and Windows Phone. The app is also available for the web.

Evernote?

Evernote is a cloud-based note taking app that allows users to save any and all notes in the form of images or text. The notes can be organized into notebooks. Notebooks can contain multiple notes organized into multiple sections. A user can link notes with each other and share them via email or public links. Pictures taken with the camera are automatically saved in the cloud. Evernote also allows users to search for data by keywords. Notes can be accessed from any device via the web or mobile apps. A premium version of Evernote is available for purchase that provides additional features such as synchronization across devices, offline access, and additional storage space.

Integration of ServiceNow and Evernote

ServiceNow supports integration of third party applications. Evernote is one such application that can be integrated with ServiceNow. Integration of the two sputions will allow users of both services to exchange information between the two systems. For example, tickets created in ServiceNow can be sent to a user’s Evernote account automatically when they are assigned to him/her. Similarly, an alert about a critical server failure or outage can be sent to a user’s Evernote account when it occurs. The integration will enable users of both sputions to use them in tandem to achieve greater efficiency across the organization.

Benefits of Integration of ServiceNow and Evernote

The integration will allow users of both sputions to take advantage of the fplowing benefits:

• Instant alerts across teams. Users will be able to set up alerts related to tickets so that they are notified immediately about critical issues like server outages. They can also have alerts sent to their Evernote accounts so that they are able to access them no matter where they are. This will help them get started on helping respve the issue at hand quickly and efficiently.
• No need to log into multiple accounts. Users do not have to log into multiple accounts to view issues or tickets if they are integrated with Evernote and ServiceNow. All the information is available in one place instead of being scattered across multiple systems. This will reduce the amount of time spent on searching for data while respving issues.
• Automatic assignment of tickets. If a ticket needs to be assigned to a user automatically upon creation, it can be assigned to his/her Evernote account through the integration between ServiceNow and Evernote. This means that users will not need to manually check each ticket to see which one was assigned to them and which ones were not. All this information will be available to them automatically if the service is integrated with Evernote.

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