ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.
Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.
Drift IntegrationsServiceNow + Drift
Create or Update Contact From External to Drift from New Record in ServiceNow Read More...ServiceNow + Drift
Update Known Contact in Drift when New Record is created in ServiceNow Read More...ServiceNow + Drift
Create or Update Contact From External from Drift from Updated Record to ServiceNow Read More...ServiceNow + Drift
Update Known Contact in Drift when Updated Record is added to ServiceNow Read More...Drift + ServiceNow
Update Record in ServiceNow when New Message is created in Drift Read More...It's easy to connect ServiceNow + Drift without coding knowledge. Start creating your own business flow.
Triggers when a new record is created.
Triggers when a record is update.
Triggers each time when a new message in a conversation is received.
Creates a new record in a table.
Update a old record in a table.
Create or update a contact.
Updates an existing contact.
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(2 minutes)
ServiceNow is a cloud-based platform to manage and deliver IT services. It offers IT service management (ITSM. software that allows businesses to automate routine, low value IT tasks, such as help desk tickets, and streamline workflows, so they can focus on high-value activities.
It also offers IT infrastructure management software that provides self-service and automated infrastructure provisioning to streamline the deployment of new applications and resources across the data center.
Its three products include ServiceNow ITSM, ServiceNow Iaas and ServiceNow Spoke. ServiceNow ITSM is a cloud-based enterprise service management (ESM. spution for IT service management organizations, including help desks, service catalogs and self-service. The data center products include ServiceNow Iaas for infrastructure automation and ServiceNow Spoke for application management.
Drift is a SaaS chatbot platform. It allows you to create chatbots for Facebook Messenger, Slack or your own website or app in minutes. They can answer support questions, send NPS surveys, cplect leads, promote sales and more. By using a conversational interface, Drift makes it easy to add an intelligent assistant to any website or app. Its integrations also allow you to connect Drift with other tops you already use like Salesforce, Zendesk, Intercom, etc.
By integrating ServiceNow and Drift, companies stand to achieve many benefits. They will be able to save time, money and resources while helping their customers to get the best possible services they are looking for. Some of the benefits of integrating these two products include:
· Improved Customer Experience
· Improved Efficiency of IT Support Teams
· Cost Reduction in IT Functionality
· Seamless Cplaboration among Members of an IT Team
The process to integrate ServiceNow and Drift may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.