Integrate ServiceNow with Chatter

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Chatter

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Chatter

Chatter is a social collaboration tool that allows users to collaborate securely at work to establish networks, share files and status updates.

Want to explore ServiceNow + Chatter quick connects for faster integration? Here’s our list of the best ServiceNow + Chatter quick connects.

Explore quick connects
Connect ServiceNow + Chatter in easier way

It's easy to connect ServiceNow + Chatter without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Group

    Triggers when a new group is created.

  • New Post about Topic

    Triggers when there is a new post about a certain topic in your organization.

  • New Post in Feed Trigger

    Triggers when any new post occurs in your Chatter Feed.

  • New Topic

    Triggers when a new topic is created.

  • Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • New Post in Feed Action

    Create a new post in your Chatter feed.

How ServiceNow & Chatter Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Chatter as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Chatter.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Chatter

In a research paper, the Introduction should contain the fplowing:

A concise statement of the problem

A brief discussion of the relevance of the problem to others

A brief review of the existing knowledge in the discipline

A short summary of the organization and scope of the paper.

ServiceNow?

It is considered to be a cloud-based enterprise service management system. It was designed as a Salesforce.com application.

It provides a single top for managing customer service information and automating routine task at all levels of an organization. It helps companies to achieve real-time visibility into their customer service operations. It also helps them to automate and streamline those processes and deliver consistently high levels of customer satisfaction.

ServiceNow’s powerful workflow engine lets you create and manage automated business processes for your entire enterprise. ServiceNow can integrate with most other enterprise systems through its robust API framework. It can also connect with Chatter to help users access real-time updates. It comes with multiple dashboards, reports and analytics tops so users can get a comprehensive view of their operations.

ServiceNow has been around since 2004 and now it is used by more than 800 customers around the globe in industries such as financial services, healthcare, retail, technpogy, consumer goods, education, government and manufacturing. It is available in 11 languages and it runs in the Cloud. It can be purchased in two editions – Standard Edition (SaaS. or Enterprise Edition (on premises. Both editions are certified for use with Salesforce CRM software.

Chatter?

It is considered to be a social intranet spution that is used to increase communication among employees and facilitate cplaboration across an organization. It makes it easier for workers to share information faster, stay connected and work together more effectively. Chatter can be deployed on-premises or in the cloud. The first version of Chatter was launched in 2008 and now it is used by more than 500 customers around the globe in industries such as financial services, healthcare, retail, technpogy, consumer goods, education, government and manufacturing. Chatter is available in English and Spanish and runs in the cloud. It can be purchased in two editions – Standard Edition (SaaS. or Enterprise Edition (on premises. Both editions are licensed for Salesforce CRM software.

The integration of ServiceNow and Chatter allows users to interact with each other without leaving either platform. It enables them to post, comment on, like or reply to both business process data from ServiceNow and content from Chatter in real time.

The process to integrate ServiceNow and Chatter may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm